Dalby Firewood Reviews

4.9 Rating 6,171 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,171 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve used Dalby firewood for a good while now. And everything is just 10/10.”

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Posted 2 years ago

“Great delivery man made our 1st delivery perfect 👍”

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Posted 2 years ago

“Fast delivery and very high quality wood provided (Birch) Will 100% use again although a number of itesms (kindling) were out of stock at the time or order”

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Posted 2 years ago

Hi, Thank you for leaving us a review. Glad the wood is suitable for you. I am not sure why you could not order the Kindling because we always have this in stock and is always showing on the website. Please feel free to give me a call and i can help you out if you would like to order some. Thanks.

Posted 2 years ago

“First time ordering and was perfect no issues. Was even sent a message with a 30 min time slot for delivery that was super accurate. Fella who delivered was polite and couldn’t do enough even wheeled the massive bag into my garage! *5 STARS* thank you :)”

Dalby Firewood 5 star review on 23rd September 2022

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Posted 2 years ago

“Excellent customer service, 5 stars. Easy to order online, prompt delivery and helpful and professional delivery driver. Highly recommend, wood burning lovely, we will definitely be back for more.”

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Posted 2 years ago

“Hi the crate came in good time the driver was excellent such a helpful chap the logs look great.”

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Posted 2 years ago

“Good quality wood but it's a shame you have to buy firelighters kindling in such large amounts even when you are buying a few bags of wood.”

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Posted 2 years ago

Hi Peter, Individual items can only be ordered with a bulk bag or crate. We are unable to send out a small amount due to costs. The minimum bags of wood you can purchase is 3 and firelighters you can purchase a minimum of 4 boxes.

Posted 2 years ago

“Prompt service, even better delivery, wood is dry as a bone but only used a few pieces so far on a cold day. I ordered a full pallet of 60 sacks and although I fully understand and agree with why we have moved from plastic to paper sacks they are nowhere near as robust as the original plastic sacks - I still have a dozen left over from 2 years ago which I stored outside and which I can still hoick under my arms to move them around, unfortunately even though I moved (very carefully ) the new paper sacks the 60 yards off the pallet to the back of my shed several began to split. Not sure what they’ll be like come January & February. Perhaps something to review with sack suppliers.”

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Posted 2 years ago

“Received updates on order status and wood arrived on time. Yet to burn so can not comment on quality of product.”

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Posted 2 years ago

“Excellent service, the Office staff and the delivery driver were very courteous and helpful as usual”

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Posted 2 years ago

“Straight forward to order from on the website, arrived within the 30min time frame I was given. The bag was surprisingly large and filled to bursting! The woods all good pieces, very few knots so easy to cut. Very happy with my order.”

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Posted 2 years ago

“Easy to order, came on the delivery day and had no problems. Yet to burn the wood so can’t comment on quality however they came recommended by a few people so I am sure it will be fine”

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Posted 2 years ago

“Excellent service and great quality wood, firelighters and kindling. All at a reasonable price - thank you!”

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Posted 2 years ago

“It was the usual friendly, responsive, efficient and professional service from initial contact to delivery. Many thanks DF! Adrian Bury”

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Posted 2 years ago

“Great service and product”

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Posted 2 years ago

“Excellent service. Easy to use and very thorough.”

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Posted 2 years ago

“The service given was excellent! From the lady who took the order to the delivery man all helpful and very pleasant”

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Posted 2 years ago

“Efficient service. Order arrived on chosen date and the crate was in good condition. Received message from Palletline with 2 hour window of delivery. Driver was very pleasant.”

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Posted 2 years ago

“Easy to order on the website. Fast delivery. Excellent quality wood. What's not to like? Got wood!”

Dalby Firewood 5 star review on 16th September 2022

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Posted 2 years ago

“Really happy with the quality of the wood and the customer service/delivery. Would have been a 5 but the % price increase was a bit of a shock this year.”

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Posted 2 years ago

Dalby Firewood is rated 4.9 based on 6,171 reviews