Dalby Firewood Reviews

4.9 Rating 6,171 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,171 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

Write Your review

Tell us how Dalby Firewood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dry Wood delivered as planned”

Helpful Report

Posted 2 years ago

“This is the first delivery from Dalby firewood , the service has been excellent and delivery made on the day requested. The wood looks excellent and cut to the size as per the website”

Helpful Report

Posted 2 years ago

“Thanks again delivered on time despite road problems.”

Helpful Report

Posted 2 years ago

“The delivery nan was very friendly and helpful. The wood looks very good quality. Probably the best I’ve come across.. I normally buy small packs from B and Q and Aldi which tend to be damp.”

Helpful Report

Posted 2 years ago

“Delivery of this year's order was the day after the delivery day stated through no fault of Dalby Firewood which was no issue for me and on the day of delivery the driver couldn't have been more helpful and transported the wood crate into my garage using an electric trolley just where I had made a space. Times being what they are, companies that rely on the transport and haulage network have to be cut some slack so on this occasion I really have no reason to complain.”

Helpful Report

Posted 2 years ago

“Very pleased with service all arrived in the time slot specified & swiftly moved into my garage as requested.”

Helpful Report

Posted 2 years ago

“Really happy with the help I received in making my purchase and the delivery was timely and well done. Will definitely be using Dalby Firewood again.”

Helpful Report

Posted 2 years ago

“Excellent efficient service prompt delivery lovely driver friendly start to finish could not fault thank you”

Helpful Report

Posted 2 years ago

“Excellent service right to the wood shed. Brilliant - Thank you”

Helpful Report

Posted 2 years ago

“Good quality logs and the delivery service is first class”

Helpful Report

Posted 2 years ago

“Great wood but terrible delivery. Unfortunately they use an unreliable delivery company that don't contact you (on 2 out of 2 occasions). Then they redeliver at a time that you don't agree to or can't make. Wouldn't recommend using Dalby until their delivery and customer service improves.”

Helpful Report

Posted 2 years ago

Hi Barney, i do apologise that your delivery did not go as planned, but sometimes unforeseen circumstances do get in the way which are unavoidable. If a delivery cannot be made, the 3rd party delivery company reschedule the day after unless advised otherwise. On this occasion they kept your delivery until a day you were happy to receive.

Posted 2 years ago

“Great customer service, always helpful.”

Helpful Report

Posted 2 years ago

“Good communication. Friendly customer service when I telephoned to amend my order. Early delivery. Well packaged.”

Helpful Report

Posted 2 years ago

“Logs were delivered on time. Nice dry good logs in a weatherproof bag . We ordered the ash logs. I’ll be using Dalby Firewood from now on and have recommended them to friends”

Helpful Report

Posted 2 years ago

“Delivered efficiently and on time.”

Helpful Report

Posted 2 years ago

“As usual a friendly and efficient service.”

Helpful Report

Posted 2 years ago

“5 out of 5. Good sized dry logs”

Helpful Report

Posted 2 years ago

“Excellent swift service”

Helpful Report

Posted 2 years ago

“Excellent service as always, thank you .”

Helpful Report

Posted 2 years ago

“Always good service , easy to order and qood quality logs.”

Helpful Report

Posted 2 years ago

Dalby Firewood is rated 4.9 based on 6,171 reviews