Dalby Firewood Reviews

4.9 Rating 6,586 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,586 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality as always. Good delivery timescales. Even with the sale price I find the wood is still very expensive. Rob Williamson”

Helpful Report

Posted 3 years ago

Thank you for the review Rob. Glad to hear you are pleased with the wood and the delivery went well. We understand the prices have rapidly increase throughout the year but this is down to the prices of raw material, production costs etc and the increase was unavoidable. We hope we will hear from you again as your loyal custom is much appreciated.

Posted 3 years ago

“Good service pleased with wood fast delivery definitely use again”

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Posted 3 years ago

Thank you for the review. Pleased we could get this to you so quickly. Enjoy and we look forward to hearing from you again.

Posted 3 years ago

“Took a long time to be delivered due to staff issues. Not found much oak yet in the mixed bag with birch, so lets see if its @ the very bottom of the bag. Looked like the owner who delivered. Normally no issues with either delivery or logs but no apology. Do like their logs though normally.”

Helpful Report

Posted 3 years ago

Thank you for the review. I do apologise for the delay in your delivery. I know i spoke to you directly about this and apologised on a few occasions and we managed to agree on a delivery date that suited you. If you do find that your Oak+birch mix isn't up to standard then please do email us to discuss and send across some photos so we can investigate further.

Posted 3 years ago

“First time I’ve used you , the wood seems a very good mix and it’s burning well , pity you don’t take the bags back, seems a waste , But very happy with the first purchase very helpful lady on the phone , The delivery was on time , again a very nice chap who dropped it off Many thanks , Patricia Reeve 😊😊”

Helpful Report

Posted 3 years ago

Thank you for the review Patricia. Pleased to hear you are happy with your first delivery and that the wood is burning well for you. The reason we are unable to take these bags back is because we use a 3rd party delivery company so there is no way of them being returned but they can be recycled. Enjoy and we hope to hear from you again.

Posted 3 years ago

“Excellent service from Dalby Firewood, great promot communication all through the ordering process. Delivered on time by a very helpful chap.”

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Posted 3 years ago

Thank you for the review Margi. Pleased that the whole process went smoothly for you. Hope you are enjoying the mixed hardwood and we look forward to hearing from you again.

Posted 3 years ago

“Wonderful service. Olivia was great and very helpful. So was the chap who made the delivery. Excellent all round. Will definitely be ordering more from Dalby in the future. Thank you.”

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Posted 3 years ago

Thank you for the review. I am pleased that i could help and great to hear our delivery driver did too! Hope the Ash is burning well for you and we will look forward to hearing from you again!

Posted 3 years ago

“The wood burns very well.”

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Posted 3 years ago

Thank you for the 5* star review. Pleased to hear the wood is burning well for you and we hope we will hear from you again.

Posted 3 years ago

“Only delivered yesterday so not used yet. Delivery good and driver very helpful.”

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Posted 3 years ago

Thank you for the review Mark. Glad the delivery went well and i hope the wood does burn well for you and maybe next time we can get them 5*! Enjoy and we hope to hear from you again.

Posted 3 years ago

“Ordering was very easy with good communications. Delivery guy was brilliant and left wood exactly where asked. Got the gold kiln dried ash bulk bag. Burns well. No smoke. Glass stays clean. Lasts longtime. Really pleased. Will use again”

Helpful Report

Posted 3 years ago

Thank you for the review Gary. Pleased to hear everything was smooth for you. Really glad the Ash is burning well for you and we look forward to hearing from you again.

Posted 3 years ago

“Thee times I have ordered from dalby firewood and each time it has been perfect,excellent logs drivers so polite and so accommodating placed exactly where I wanted, a pleasure doing business with them will definitely be ordering again.”

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Posted 3 years ago

Thank you for the lovely review Christopher, much appreciated. Pleased that we keep on satisfying and everything always runs smoothly. Hope the Birch is burning well for you and we look forward to hearing from you again.

Posted 3 years ago

“Wood is fine and burns well. Driver is excellent getting the bag right where I asked with very limited space.”

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Posted 3 years ago

Thank you for the review Andrew. Pleased to hear the wood is burning well for you and that the driver could drop as instructed. They will always try there best whether or not it be a task! Enjoy and we hope to hear from you again soon.

Posted 3 years ago

“Brilliant service and value for money Logs great and perfect for our log burner Will be buying again when logs run out”

Helpful Report

Posted 3 years ago

Thank you for the review. Pleased that you are happy with the service and product. Hope they are burning well for you and we look forward to hearing from you again soon.

Posted 3 years ago

“Excellent service, many thanks !”

Helpful Report

Posted 3 years ago

Our pleasure Andrew. Thanks for ordering and hope the wood is burning well for you!

Posted 3 years ago

“Wood burns from the start with very little kindling and makes little ash. Glass is nice and clean. I don’t have a moisture meter but would say judging by the evidence it’s well dried.”

Helpful Report

Posted 3 years ago

Thank you for the review. Pleased that the wood is burning well for you and hopefully next time we can push it to 5*!

Posted 3 years ago

“Just had my last order of winter wood from these guys, as spring is nearly here so not needing as much wood. I can’t say enough about this company to be honest we’ve had many bulk buys from them whether it be ash or birch or mix bag and every time the bags have been amazing, super dry wood, cut nicely and covered well in huge bag. Burns fantastic. Kindling and firelighters are fab too. Great communication when ordered email and texts when being delivered, drivers always go above and beyond when delivering, always very pleasant. Quality company. Thanks again for another great order.”

Helpful Report

Posted 3 years ago

Thank you for the review Jeanette and thank you for your loyal customer, it is much appreciated. We are very pleased to hear that our services meet your standards and our products suit your needs. Enjoy and we look forward to hearing from you when you are ready for more!

Posted 3 years ago

“Wood delivered on time”

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Posted 3 years ago

“Most efficient on orders and deliveries —much appreciated. Pamela Knighton”

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Posted 3 years ago

“Some of the wood is too large. I was warned about this but it is expensive and I had hoped I wouldn't need to get the axe out on so many pieces”

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Posted 3 years ago

“Reliable delivery service and wonderful product.”

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Posted 3 years ago

“I would recommend Dalby because I found them to be very helpful when ordering and will always let you know when they have stocks in”

Helpful Report

Posted 3 years ago

Dalby Firewood is rated 4.9 based on 6,586 reviews