Dalby Firewood Reviews

4.9 Rating 6,485 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic. .would recommend it to everyone. ..brilliant service”

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Posted 7 years ago

Thanks so much Alex for the recommendations, it's always great to hear when people are pleased with the service and products!

Posted 7 years ago

“Easy ordering, fast delivery, super wood that burns well. Great all round”

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Posted 7 years ago

Thank you very much for the positive review!

Posted 7 years ago

“Great wood, , bought the birch this time, will buy again, great service as well, delivered on time, and put in garage as i asked. Fantastic.”

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Posted 7 years ago

Thank you very much Angela for leaving us a 5* review, we're really pleased to hear you liked the Kiln Dried Birch. We look forward to hearing from you again

Posted 7 years ago

“Very good product,reliable delivery,friendly and helpful staff.”

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Posted 7 years ago

Thank you very much Carole!

Posted 7 years ago

“Excellent service. If every company could give a delivery window and stick to it it would be a miracle! Polite and efficient in the office and very helpful delivery drivers”

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Posted 7 years ago

Thanks Andrew for leaving us a 5* review, we really appreciate it! Glad to hear your delivery was on time and went smoothly for you. We look forward to hearing from you again

Posted 7 years ago

“Very efficient delivery and helpful driver.”

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Posted 7 years ago

Thank you very much for leaving us a positive review!

Posted 7 years ago

“Very polite on the phone, you can ask questions. Excellent delivery service and very good quality logs.”

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Posted 7 years ago

Thank you very much for your kind review in regards to ur customer service, delivery and products

Posted 7 years ago

“Great service and quality of wood shame about the price increase, possibly look for alternative supplier.”

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Posted 7 years ago

Thanks for taking the time to leave us a review Mark. We're sorry to hear that you're unhappy about the slight price increase, unfortunately due to the in crease in demand for firewood the cost of the raw material has increased which is reflected in our pricing. We value maintaining our high standard of products, rather than cutting costs buying cheap raw material and producing inferior products. We hope that you'll remain one of our valued customers, the high standard of product that we guarantee does have a higher calorific value and is far better for your chimney/flu therefore making it more cost effective in the long run.

Posted 7 years ago

“Fantastic service and superb quality of logs (and kindling and firefighters!). From point of contact to delivery, Dalby kept in touch, checking what our needs were and following up before delivery. Don't think we'll go anywhere else! Thank you :)”

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Posted 7 years ago

Thank you so much Teri for such a great review, I'm really pleased to hear how happy you are with the service we provided and the products you've received! We look forward to you being a regular customer from now on.

Posted 7 years ago

“Fantastic logs as always and very good service”

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Posted 7 years ago

Thanks so much Sue, we look forward to hearing for you again!

Posted 7 years ago

“Excellent, helpful service. I've recently had a knee operation and could not store my logs. The delivery driver couldn't have been more helpful in putting the large bag into my store. No hesitation in recommending Dalby Firewood.”

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Posted 7 years ago

We're so happy to hear that you delivery was made efficiently and conveniently for you Libby; We couldn't have your logs getting damp whilst you're recovering! Look forward to hearing from you again

Posted 7 years ago

“great wood, kiln dried. great customer sevice”

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Posted 7 years ago

Thanks very much Angela, look forward to hearing from you again soon!

Posted 7 years ago

“Prompt delivery of wood on the day promised. It is worth noting that the bag came on a non returnable pallet which I don't recall reading on the web site - was fine as I chopped it up for extra kindling!! Communication was excellent”

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Posted 7 years ago

Thank you Mr Jenkins for taking the time to leave us a review, we really appreciate it. Sorry you didn't realise the bulk bags is delivered on a pallet, for our nationwide deliveries this is the case as it's delivered through the pallet network. However I'm glad to hear you broke the pallet down - it's also Kiln Dried so suitable to use for extra kindling!

Posted 7 years ago

“Excellent service and quick delivery - excellent quality”

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Posted 7 years ago

Thank you very much for leaving us a 5* review!

Posted 7 years ago

“First time I’ve had logs from Dalby Firewood and it won’t be the last Fast efficient service.Nice helpfull delivery driver nothing was too much trouble I will be back in the future”

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Posted 7 years ago

Thank you Mr Layton, it's brilliant to hear you'll be becoming a repeat customer and you've been impressed with the delivery service and products. We look forward to hearing from you again for future orders

Posted 7 years ago

“Joe and the entire team are excellent. I have ordered from Dalby for over 3 years and have NEVER been other than delighted with the service, advice, help and quality. I heartily recommend Dalby Firewood - you get what you pay for. 100% satisfied. Thank you.”

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Posted 7 years ago

Thanks so much Adrian for leaving us such a positive review! We really appreciate our regular customers taking the time to write us feedback, it's great to hear our high quality standards have been met on each of your deliveries. We look forward to hearing from you again.

Posted 7 years ago

“Dalby Firewood has to be the company of choice for log burners. The logs are high quality, high heat producing, and very good value when bought in bulk. The service provided is exceptional, helpful, reliable and speedy. Excellent.”

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Posted 7 years ago

Thank you Mr Hoyland for the 5* review, we really appreciate it, it's great to know the Dalby Gold is keeping you warm and you're pleased with the heat it's giving out.

Posted 7 years ago

“Another very easy transaction quick delivery very happy with the wood burns really well thanks very much 👍”

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Posted 7 years ago

You're very welcome John, it's great to hear you've been happy with all your firewood deliveries from us. We look forward to hearing from you again

Posted 7 years ago

“top class service, nothing is a problem. plus good quality wood. you cant go wrong.”

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Posted 7 years ago

Thank you very much Mr Bilton, we really appreciate our regular customers taking the time to leave us feedback and it's great to hear you're happy with the consistent quality of firewood.

Posted 7 years ago

“I am a regular customer of Dalby Firewood, and as always, very impressed with every aspect of my recent order for "gold bag of kiln dried ash logs" from placing my order to delivery. The product is quite expensive, but the quality and service is well worth it. Well done.”

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Posted 7 years ago

Thank you very much Mr Howard for taking the time to leave us a positive review, we really appreciate it. We're really pleased that you've been happy with the quality Kiln Dried Dalby Gold Ash that you've received.

Posted 7 years ago

Dalby Firewood is rated 4.9 based on 6,485 reviews