Dalby Firewood Reviews

4.9 Rating 6,510 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,510 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery driver was most helpful. Thank you”

Helpful Report

Posted 7 years ago

We're really pleased to hear that your delivery went smoothly Gillian, thank you very much for leaving us a positive review, we really appreciate it!

Posted 7 years ago

“These are the best logs we have ever bought for our log burning stove I can highly recommend the quality. Loved by all the family.”

Dalby Firewood 5 star review on 23rd January 2019

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Posted 7 years ago

Thank you so much for leaving us a positive review and great photograph! We're really glad to see you're all keeping cosy! We look forward to hearing from you again.

Posted 7 years ago

“My third delivery with an awkward drop off area was completed with no difficulty and in the time stated as usual.Really pleasant people and good logs.Always recommend Dalby firewood.”

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Posted 7 years ago

Thanks os much Sandie for your recommendations and leaving us a 5* review, we really appreciate it! We're really pleased to hear you were happy with your third order and that it was delivered smoothy.

Posted 7 years ago

“Great quality firewood, very dry and cut to the correct length. Delivery went smoothly and was as described on the website. Will certainly be placing an order again for next winter”

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Posted 7 years ago

Many thanks Lee for taking the time to leave us a review, we're really pleased to hear that you were happy with the products and delivery service. We look forward to hearing from you again for your winter delivery

Posted 7 years ago

“Received first order promptly very pleased will definitely place another order Many thanks Mandy”

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Posted 7 years ago

Thanks so much Mandy for leaving us a positive review! We look forward to hearing from you again

Posted 7 years ago

Thanks very much Mandy for your great review of your first order. We look forward to hearing from you again for your second delivery!

Posted 7 years ago

“Very happy with both the firewood and the customer service. I’ve ordered twice now, and the first time I didn’t receive the kindling I’d ordered but this was refunded immediately when I raised it. The wood lights so well you hardly need kindling anyway!”

Helpful Report

Posted 7 years ago

Thanks very much for your lovely review, we really appreciate it! Sorry to hear your Kindling was missed from your order but I'm glad to hear your refund was issued asap. We look forward to hearing from you again

Posted 7 years ago

“Excellent communication regarding delivery day, driver dropped the bag exactly where I required it and even covered it as it was raining. Good value for money and a lovely slow burn on the Ash.”

Helpful Report

Posted 7 years ago

Thank you very much Richard for your great review of the Kiln Dried Ash, we're really pleased to hear you were happy with the delivery communication and the delivery itself. We look forward to hearing from you again in the future

Posted 7 years ago

“Pity you don’t recycle the bulk bags”

Helpful Report

Posted 7 years ago

Hi William, thanks for your review. The bags are fully recyclable and can collected through your local recycle collection.

Posted 7 years ago

“Awesome service, quick and efficient”

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Posted 7 years ago

Thanks very much Andrew for the positive review!

Posted 7 years ago

“Delivered exactly as requested and really quickly. Logs are a good size as is the kindling. would recomend”

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Posted 7 years ago

Thank you very much James for taking the time to leave us a 5* review, it's great to hear you'll be recommending us and that you're happy with the products you've received.

Posted 7 years ago

“My third bag delivered promptly in to a difficult drop off area.Prefer this Seasoned hardwood to kilndried which burns too quickly for my liking. Bit disapointed that the cost has gone up £5 from my 1st order though.”

Helpful Report

Posted 7 years ago

Thank you for taking time to review. Sorry for the price increase as we try to keep costs down as much as possible. Raw material costs have risen dramatically over the past 12 months so we have had no choice but to increase the price of the seasoned hardwood. The price has been the same for over 4 years.

Posted 7 years ago

“Well kiln dried and expertly delivered.”

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Posted 7 years ago

Thank you very much Mr Hardman we really appreciate you taking the time to leave us a positive review.

Posted 7 years ago

“Highly recommend Dalby Gold, it always makes a perfect fire. Excellent service and delivery too.”

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Posted 7 years ago

Thank you very much for taking the time to leave us a 5* review, we're so pleased to hear you've been happy with the Kiln Dried Dalby Gold Ash, and the service you've received.

Posted 7 years ago

“A very good service and wood delivered on time”

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Posted 7 years ago

Thanks very much for leaving us a positive review!

Posted 7 years ago

“I used to use another local company but the product was inferior hard light and filled the stove and chimney with soot and sticky black tar! Dalby logs are literally bone dry! Stove lights easily and the heat is incredible, so little ash and zero soot. Fast turn around and driver always turns up spot on the allotted time.”

Dalby Firewood 5 star review on 18th January 2019

Helpful Report

Posted 7 years ago

Thank you very much Jim for taking the time to leave us such a great review, and photo! We're really pleased to hear you've found our logs easier to light than your previous suppliers - with our logs being Woodsure Ready to Burn accredited you can be assured of low moisture content, which means a cleaner burn! And makes the chimney sweep's job much easier!

Posted 7 years ago

“Very good service and logs burn very well and are top quality”

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Posted 7 years ago

Many thanks Paul for taking the time to leave us a positive review! We're really pleased to hear you've been happy with the service and products you've received

Posted 7 years ago

“Excellent service the load was delivered on time and the driver was really helpful. Will use again many thanks”

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Posted 7 years ago

Thanks very much Mr Green for your 5* review we really appreciate it! Look forward to hearing from you again soon

Posted 7 years ago

“the wood was just as I like it not a lot of small pieces , it came on time and the chap was as good as ever thanks.”

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Posted 7 years ago

Thank you very much Mr Whelan for leaving us a positive review, we're happy to hear that you're delivery went smoothly.

Posted 7 years ago

“Love these logs, ordered online delivered exactly as expected. Delivery person very happy, personable and friendly. Brilliant communication from ordering to delivery, couldn’t be happier.”

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Posted 7 years ago

We're so pleased to hear that you're a very happy customer Alison! Thanks so much for leaving us such a lovely review we really do appreciate it. We look forward to hearing from you again

Posted 7 years ago

“Excellent, reliable and very efficient service. What could be easier and the quality of the firewood is excellent. I get a nice warm feeling every time I think of Dalby Firewood. Thank you to all at DF.”

Helpful Report

Posted 7 years ago

Thank you very much Anthony for leaving such such a great review! We're really happy to hear that you're pleased with the product quality fo the Firewood and we look forward to hearing from you again in the future.

Posted 7 years ago

Dalby Firewood is rated 4.9 based on 6,510 reviews