Dalby Firewood Reviews

4.9 Rating 6,485 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using Dalby and I have to say, that I was very impressed. The service from ordering to delivery, was great and the delivery guy was superb. Highly recommend. You have a new regular customer.”

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Posted 7 years ago

Thank you very much Peter for leaving us a positive review, we're so pleased to hear that you'll be becoming a regular customer of ours! We look forward to hearing from you again in the future.

Posted 7 years ago

“Very good delivered when they said they would . Will use all the time. excellent value for money”

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Posted 7 years ago

So glad to hear that you're happy with the delivery times and value for money Barrie. We look forward to hearing from you again

Posted 7 years ago

“Efficient ordering and delivery process - customer focussed and wood seems to be burning well. Highly satisfied.”

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Posted 7 years ago

Thank you very much Richard for taking the time to leave us 5* review we really appreciate it. Glad to hear that you're happy with the products and service.

Posted 7 years ago

“good quality wood, friendly service, nothing is too much trouble. can recommend Dalby Firewood.”

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Posted 7 years ago

Thank you so much Mr Bilton, we're glad that you're happy with the service and quality of wood. We look forward to hearing from you again

Posted 7 years ago

“Great service everytime. Wouldn’t use anyone else.”

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Posted 7 years ago

Thanks so much Lesley we look forward to hearing from you again!

Posted 7 years ago

“Quick, helpful, informative service.”

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Posted 7 years ago

Thanks so much for you 5* review

Posted 7 years ago

“Ordering worked well, lots of information about delivery and delivery on time. Wood is clean and burns well. Pleased with service.”

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Posted 7 years ago

Thanks so much Michael for taking the time to leave us a positive review, we really appreciate the feedback! Glad to hear you were happy with the product

Posted 7 years ago

“A truly excellent service: very efficient, very reliable and even when I, inadvertently, put obstacles in your way, you respond by going above and beyond your remit! How did you manage to get past a badly positioned car . . . and leave the sack of logs right next to the house? Thanks.”

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Posted 7 years ago

Thanks so much John for the great review, I'm so pleased that despite the obstacle course your delivery was made smoothly - we've had a lot of practice! We look forward to hearing from you again

Posted 7 years ago

“First time ordering with Dalby Firewood and I would highly recommend to anyone. I ordered over the Xmas period and received a text & email to say that the wood would be arriving between 10.00-10.30 and the van pulled up exactly at 10.00. Within 2 or 3 minutes the wood had been delivered. Outstanding, friendly service. I will now be a regular customer! Merry Christmas”

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Posted 7 years ago

Thanks so much Mr Clarke, for the great review we really appreciate it and it's great to hear that you'll be recommending us! We look forward to hearing from you again soon

Posted 7 years ago

“The service from Dalby firewood is outstanding, reliable deliveries on time with helpful friendly customer service staff,I would highly recommend.”

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Posted 7 years ago

Thanks so much Dermot for leaving us a 5* review! We really appreciate it and we're proud to be working with a company such as yourself

Posted 7 years ago

“Excellent service and delivery”

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Posted 7 years ago

Thanks for taking the time to leave us a 5* review!

Posted 7 years ago

“Excellent quality wood .Very helpful staff and drivers. Efficient system for delivery what more could you want”

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Posted 7 years ago

Thank you Mr Tulloch for leaving us a 5* review, we're so pleased that you've been happy with the quality of products and customer service you've received from us. We look forward to hearing from you again

Posted 7 years ago

“Very happy customer,always deliver within the time slot given great quality recommend to friends”

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Posted 7 years ago

Thanks so much Danny for saying you've been recommending us, we really appreciate it! I'm glad to hear you're happy with the products and the delivery service.

Posted 7 years ago

“Great service and very helpful staff, would highly recommend.”

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Posted 7 years ago

Thank you very much Julie for leaving us such a great review, we really appreciate it!

Posted 7 years ago

“Excellent products. Excellent service. A Yorkshire business so not surprising.”

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Posted 7 years ago

Thanks so much for the great review, we really appreciate it!!

Posted 7 years ago

“Delivery was on the day required The logs purchased are great”

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Posted 7 years ago

Thanks so much for the review Colin, glad to hear that the delivery on time and you're pleased with the products.

Posted 7 years ago

“Good service. Logs burn well.”

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Posted 7 years ago

Thank you for the 5* review!

Posted 7 years ago

“Great service and delivery. Great value and perfect for my log burner. Highly recommend”

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Posted 7 years ago

Thank you for taking the time to leave us a 5* review! Great to hear you'd recommend us and that the logs are suiting your log burner

Posted 7 years ago

“Excellent service.Good quality product”

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Posted 7 years ago

Thank you very much for the 5* review Alan!

Posted 7 years ago

“It never gets boring to do these reviews for Dalby Firewood - whether it's the Ash logs, Kindling, Firelighters, Birch, Oak etc - it quite simply is fantastic customer service from website/telephone ordering to delivery - and then of course the products are... quite simply fabulous. They are indeed cheaper suppliers, but... I have found the price differential is well worth it because what I get is so much better from Dalby and the wood burns cleanly, slowly producing all the heat I possibly want, let alone need! The advice and assistance given from all staff is first rate. Many thanks yet again”

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Posted 7 years ago

Thanks so much Adrian for leaving us such a brilliant review. We're so pleased to hear that we've been consistent in our high quality standards we really appreciate our loyal customers taking the time to leave us feedback. We look forward to hearing from you again soon!

Posted 7 years ago

Dalby Firewood is rated 4.9 based on 6,485 reviews