Dalby Firewood Reviews

4.9 Rating 6,620 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,620 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery as promised; the wood burns. What more can You Ask?”

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Posted 7 years ago

Thank you for taking the time to leave us a 5* review!

Posted 7 years ago

“Great service all round - Thanks”

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Posted 7 years ago

Thank you Nigel!

Posted 7 years ago

“Excellent Service, Thank you!”

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Posted 7 years ago

Thanks very much Nigel for leaving us a positive review!

Posted 7 years ago

“As before, the service in delivering was excellent, in terms of notification, timing and accommodating are somewhat awkward location and placement of wood. Thank you.”

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Posted 7 years ago

Many thanks John for leaving us such a great review, we're really pleased to hear that you're happy with the service and notifications in regards to your delivery! We look forward to hearing from you again soon

Posted 7 years ago

“Excellent service as usually.”

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Posted 7 years ago

Thank you for the great 5* review!

Posted 7 years ago

“As always another superb service from the team at Dalby Firewood and another superb delivery of the best Dalby Gold for my stove! #Recommed #Quality”

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Posted 7 years ago

Thanks so much for taking the time to leave us a positive review! We're really pleased that you're happy with your delivery of Dalby Gold Ash

Posted 7 years ago

“The quality of the wood is good. We paid for a 1 hour delivery slot but the delivery arrived 1.5 hours early and therefore nobody was available to accept the order. The order was placed down the drive but it then had to be moved by hand therefore the lower than expected rating.”

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Posted 7 years ago

Good Morning Mr Wallace, I have tried to contact yourself in regards to this if you could get back to me when you get chance it'd be much appreciated. I can't apologise enough for your timed delivery not being made on time, this was not something we had been made aware of by the delivery company, and I am looking into why this happened without contacting yourself or us. The delivery at the wrong time should not have been made without a signature or indeed to the wrong place. Had we known about this at the time we could have requested the driver go back and move it for you. I have sent you an email in regards to this also and as soon as I have any information from the delivery company I will of course let you know. Once again please accept my sincere apologies in regards to this, it is not standard procedure nor is is acceptable of the delivery company. Best Wishes Sabina

Posted 7 years ago

“It’s simple Order Get delivered Sit in front of fire nice and warm There are never any issues in between What can I say. Thanks Dalby.”

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Posted 7 years ago

Thanks so much Claire for leaving us such a great review. It's brilliant to hear that you found the ordering process simple and you're happy with the products you've received.

Posted 7 years ago

“Always use this firm for my logs. Helpful, efficient and reasonably priced for a good quality product.”

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Posted 7 years ago

Thanks very much Heather, we really appreciate the feedback from our regular customers! We look forward to hearing from you again

Posted 7 years ago

“You supplied excellent wood, carefully packed and delivered. My only request is if you can find recyclable material for the packaging.”

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Posted 7 years ago

Thank you for your review. All of our packaging is fully recyclable

Posted 7 years ago

“Great product and delivery service.”

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Posted 7 years ago

Thanks so much for the positive review!

Posted 7 years ago

Thank you so much for the positive review!

Posted 7 years ago

Thank you very much for leaving us a 5* review!

Posted 7 years ago

“Excellent service from order placement to the rapid delivery that Dalby Firewood provide”

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Posted 7 years ago

Thanks very much Mitch for leaving us such a great review, it's really pleasing to hear how happy you were with the delivery and products you received.

Posted 7 years ago

“Good seller, fast delivery, good customer servce, very good product”

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Posted 7 years ago

Thank you very much for leaving us a 5* review, we really appreciate it!

Posted 7 years ago

“The usual great service - easy ordering, prompt & friendly delivery. Many thanks.”

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Posted 7 years ago

Thank you very much for taking the time to leave us a positive review!

Posted 7 years ago

Thank you very much Linda for the 5* review!

Posted 7 years ago

Thanks so much Linda for leaving us a positive review!

Posted 7 years ago

Thank you very much Linda for taking the time to leave us a positive review!

Posted 7 years ago

“Delivered when promised by polite and helpful driver”

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Posted 7 years ago

Thank you very much for taking the time to leave us us a positive review!

Posted 7 years ago

“Easy to order, delivered on time by friendly staff, what’s not to like? I’ll use Dalby Firewood again and you should too!”

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Posted 7 years ago

Thank you very much Peter for such a great review we're really happy to hear that you'll be re-ordering from us! We look forward to hearing from you again!

Posted 7 years ago

“Excellent service, excellent logs, excellent delivery...excellent”

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Posted 7 years ago

Thank you very much Don for an Excellent review! We're so pleased you were happy with everything, we look forward to hearing from you again!

Posted 7 years ago

“Very happy with Dalby fire wood and iam lighting pizza oven up on Friday night they should burn great thanks scott”

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Posted 7 years ago

Thanks very much Scott for leaving us a 5* review, hope the Pizza Oven was fired up and you had a great Weekend.

Posted 7 years ago

“Great product and great customer service from ordering to delivery.”

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Posted 7 years ago

Thank you very much Sue! Glad to hear the delivery was convenient for you.

Posted 7 years ago

“Great service as ever, delivered at the appointed time and where requested. I'm now ready for Beast from the East Part Deux”

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Posted 7 years ago

Thank you very much for leaving us a 5* review! We're happy to hear you're stocked up and ready for any cold spells!

Posted 7 years ago

Dalby Firewood is rated 4.9 based on 6,620 reviews