Dalby Firewood Reviews

4.9 Rating 6,620 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,620 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very satisfied with the logs which arrived as arranged”

Helpful Report

Posted 7 years ago

We're really pleased to know your delivery was convenient and thank you for taking the time to leave us a positive review!

Posted 7 years ago

“Great service delivered 2 days after ordering. Hardwood logs burn very well.”

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Posted 7 years ago

Thank you veyr much Mr Taylor for leaving us a 5* review

Posted 7 years ago

“Although we had a slight disagreement with my second load of logs I have no hesitation in giving this company a brilliant review. Would recommend to family and friends, will be buying from them again.”

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Posted 7 years ago

Mr Allison Thank you for your kind review and sorry that you did not like the oak very much. Your feedback is important to us and we appreciate your time. Joe.

Posted 7 years ago

“Always excellent service and products. Would always recommend and never buy from anywhere else.”

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Posted 7 years ago

Thanks so much Caroline for saying that you've been recommending us! We're really happy to hear that you've been pleased with the products and service that you've received from us! Look forward to hearing from you again soon

Posted 7 years ago

“third time of ordering, as before spot on in all areas. Delivery even tricked the pallet in to my garage. On time, good wood. Back next time.”

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Posted 7 years ago

It's great to hear that you've been happy with your third delivery Phil, we really appreciate the feedback from our regular customers thank you for taking the time to do so.

Posted 7 years ago

“Excellent service again. Whilst more expensive than others in the area we have found the quality better thus a great fire.”

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Posted 7 years ago

Thank you very much for leaving us a positive review! We're very happy to hear that you've been happy with the quality of our wood, which is something that we pride ourselves on. All our products are Woodsure Accredited which guarantees sustainable sourcing and clean burning, which is far better for your fire, chimney and the environment.

Posted 7 years ago

“Great delivery service to the doorstep. Wood burns great too.”

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Posted 7 years ago

Great to hear that you're happy with your delivery service Rebecca! We look forward to hearing from you again

Posted 7 years ago

“Quick delivery with prior notice makes life so much easier as we have to carry all the logs through the garage into the rear garden store. Courteous delivery driver too.”

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Posted 7 years ago

Thanks so much Trevor for leaving us such a great review, we really appreciate it and are pleased that your deliveries have been convenient for you. Best wishes, Dalby Firewood.

Posted 7 years ago

“Very happy with service and wood that I’ve ordered . Always leave wood where advised to leave it. You have been brilliant keep up the good service Very happy customer”

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Posted 7 years ago

Thank you very much James for your brilliant review, we're so happy that as a regular customer you've always been impressed with the service and products you've received from us!

Posted 7 years ago

“Excellent communication from Dalby Firewood. Informed of when the delivery would be to within the half hour. Delivery was spot on. The wood is very good. Just the right size and moisture tested nice and low. A good product from a good company. I know, I'm a chimney sweep and I see what happens when bad wood is burned on a stove. Dalby Firewood is the best and worth every penny.”

Helpful Report

Posted 7 years ago

Thank you so much Richard for leaving us such a great review, we're really pleased to hear that as a Chimney sweep you've been impressed with our products; you're absolutely right bad wood causes all sorts of problems and paying a little bit extra for a quality product will save customers enormously in the long run!

Posted 7 years ago

“Delivery driver was most helpful. Thank you”

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Posted 7 years ago

We're really pleased to hear that your delivery went smoothly Gillian, thank you very much for leaving us a positive review, we really appreciate it!

Posted 7 years ago

“These are the best logs we have ever bought for our log burning stove I can highly recommend the quality. Loved by all the family.”

Dalby Firewood 5 star review on 23rd January 2019

Helpful Report

Posted 7 years ago

Thank you so much for leaving us a positive review and great photograph! We're really glad to see you're all keeping cosy! We look forward to hearing from you again.

Posted 7 years ago

“My third delivery with an awkward drop off area was completed with no difficulty and in the time stated as usual.Really pleasant people and good logs.Always recommend Dalby firewood.”

Helpful Report

Posted 7 years ago

Thanks os much Sandie for your recommendations and leaving us a 5* review, we really appreciate it! We're really pleased to hear you were happy with your third order and that it was delivered smoothy.

Posted 7 years ago

“Great quality firewood, very dry and cut to the correct length. Delivery went smoothly and was as described on the website. Will certainly be placing an order again for next winter”

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Posted 7 years ago

Many thanks Lee for taking the time to leave us a review, we're really pleased to hear that you were happy with the products and delivery service. We look forward to hearing from you again for your winter delivery

Posted 7 years ago

“Received first order promptly very pleased will definitely place another order Many thanks Mandy”

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Posted 7 years ago

Thanks so much Mandy for leaving us a positive review! We look forward to hearing from you again

Posted 7 years ago

Thanks very much Mandy for your great review of your first order. We look forward to hearing from you again for your second delivery!

Posted 7 years ago

“Very happy with both the firewood and the customer service. I’ve ordered twice now, and the first time I didn’t receive the kindling I’d ordered but this was refunded immediately when I raised it. The wood lights so well you hardly need kindling anyway!”

Helpful Report

Posted 7 years ago

Thanks very much for your lovely review, we really appreciate it! Sorry to hear your Kindling was missed from your order but I'm glad to hear your refund was issued asap. We look forward to hearing from you again

Posted 7 years ago

“Excellent communication regarding delivery day, driver dropped the bag exactly where I required it and even covered it as it was raining. Good value for money and a lovely slow burn on the Ash.”

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Posted 7 years ago

Thank you very much Richard for your great review of the Kiln Dried Ash, we're really pleased to hear you were happy with the delivery communication and the delivery itself. We look forward to hearing from you again in the future

Posted 7 years ago

“Pity you don’t recycle the bulk bags”

Helpful Report

Posted 7 years ago

Hi William, thanks for your review. The bags are fully recyclable and can collected through your local recycle collection.

Posted 7 years ago

“Awesome service, quick and efficient”

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Posted 7 years ago

Thanks very much Andrew for the positive review!

Posted 7 years ago

“Delivered exactly as requested and really quickly. Logs are a good size as is the kindling. would recomend”

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Posted 7 years ago

Thank you very much James for taking the time to leave us a 5* review, it's great to hear you'll be recommending us and that you're happy with the products you've received.

Posted 7 years ago

Dalby Firewood is rated 4.9 based on 6,620 reviews