Dalby Firewood Reviews

4.9 Rating 6,485 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

Write Your review

Tell us how Dalby Firewood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried other logs and very disappointed that they wouldn't burn, HOWEVER, Dalby Firewood... Your logs are on fire! Great logs, Thanks.”

Helpful Report

Posted 7 years ago

Thank you very much for leaving us a 5* review, we're really happy that you've found our products to be high quality! Look forward to hearing from you again

Posted 7 years ago

“Excellent service throughout”

Helpful Report

Posted 7 years ago

Thanks for the 5* review Jeremy!

Posted 7 years ago

“As always GREAT service and product. Wood very dry and clean, burns really well.”

Helpful Report

Posted 7 years ago

Thank you so much Ian for your kind review, we're so happy that you've been pleased with the service and products you've received! We look forward to hearing from you again in the future.

Posted 7 years ago

“Excellent wood, service & delivery”

Helpful Report

Posted 7 years ago

Thanks for leaving us a 5* review Mr Williamson!

Posted 7 years ago

“The logs arrived exactly when they were supposed to and were placed at the back gate as requested.Very good service-Sue Pickersgill”

Helpful Report

Posted 7 years ago

Thank you Sue for leaving us a 5* review, we really appreciate it. We're happy to hear that you delivery was convenient and delivered as per your delivery instructions.

Posted 7 years ago

“Delivered efficiently left as requested”

Helpful Report

Posted 7 years ago

Thanks very much for leaving us a review Linda, we're pleased you were happy with the delivery.

Posted 7 years ago

“Excellent wood, beautifully delivered! Highly recommended and will order again.”

Helpful Report

Posted 7 years ago

Thanks so much Lindsey, great to hear you'll be recommending us! We look forward to receiving your future orders

Posted 7 years ago

“We have tried the charcoal this weekend and found it to be excellent. We have recommended you to friends who live in North Yorkshire and will definitely use your services again.”

Helpful Report

Posted 7 years ago

Thank you very much Mr Frost for your great review of our Lumpwood Charcoal, we're really happy you found the Restaurant Grade Coals excellent and we look forward to hearing from you again

Posted 7 years ago

“First time customer (live in rural SW Northumberland) so interested to see what would arrive. I have to say that I am most impressed with the service, the quality of the wood and the way in which it was packed in the crate. I had ordered Thin Cut and the crate could not have held any more. Also wrapped in plastic to protect. The Birch burns beautifully and hot. Well done Dalby Firewood and a Happy New Year. Richard”

Helpful Report

Posted 7 years ago

Thanks so much Richard, we're really happy to hear you were impressed with the delivery service and product you received. We do have strict quality checks in place to ensure our products are up to the highest quality standards. We look forward to hearing from you again

Posted 7 years ago

“Just got my 4th order of Logs,Kindlin& Firestarters, Dalby is great Value for money, Swift convenient delivery right to my driveway. Highly recommend. Shame the Builders Bags can't be Reused though!! But they can be recycled by Dalby, or You're Local Household Waste Centres.”

Helpful Report

Posted 7 years ago

Thank you Thank you so much for leaving us such a great review, we're so pleased that you're happy with your 4th delivery! You're right for Health and Safety we don't reuse the bulk bags just incase of them splitting, but they are fully re-cycable! We look forward to hearing from you again

Posted 7 years ago

“Extremely efficient ordering and delivery - cannot be beaten - and we have tried many suppliers before we found Daley a couple of years ago”

Helpful Report

Posted 7 years ago

Thanks so much Jeremy for taking the time to leave us a positive review, we really appreciate it! It's always great to hear back from our regular customers and I'm pleased that you've been consistently happy with the product and service

Posted 7 years ago

“This is the first review I have ever written however the service received has prompted a few words! Absolutely great! Made my order on line (plus discount, which was even better). Immediate confirmation, a few days later, delivery was advised with a half hour time frame wood put next to storage area. Wood burns beautifully and uniform size for storing. Thank you kind regards Victoria.”

Helpful Report

Posted 7 years ago

Thank you very much Victoria for taking the time to leave us your first ever review, and to make it a 5* review! We're so pleased that you were happy with the ordering process and confirmation. We look forward to hearing from you again in the future

Posted 7 years ago

“Excellent service fron phone call to delivery. Informed us what day and time delivery would be. On time. Put the logs into the garage for us, much appreciated as it would have been too difficult for us. Many thanks.”

Helpful Report

Posted 7 years ago

We're so happy to hear that you were impressed with the customer service you received and that your delivery was convenient and efficient for you. We look forward to hearing from you again

Posted 7 years ago

“Great burning wood, good customer service.”

Helpful Report

Posted 7 years ago

Thanks so much for taking the time to leave us a review!

Posted 7 years ago

“Easy to order, prompt no fuss delivery. Very good quality logs”

Helpful Report

Posted 7 years ago

Thanks so much Steve for leaving us a positive review, we're really pleased to hear you were happy with the logs and delivery service you received.

Posted 7 years ago

“Excellent and quick delivery.”

Helpful Report

Posted 7 years ago

Thank you for leaving us 5* review

Posted 7 years ago

“Birch logs just right for size, as requested. Burn really well - will continue to purchase.”

Helpful Report

Posted 7 years ago

Thanks very much Adrian for your review of the Kiln Dried Birch logs we're really happy that you were pleased with the, we look forward to hearing from you again

Posted 7 years ago

“Fast delivery great service”

Helpful Report

Posted 7 years ago

Thanks very much for leaving us a positive review!

Posted 7 years ago

“Timber looks good.well packed and protected in its pallet.delivered on agreed day by driver who was Pleasanton worked hard to meet storage requirements. All round excellence.”

Helpful Report

Posted 7 years ago

Thank you very much for leaving us a positive review. We're really pleased to hear that you were happy with the delivery service and that your order was dropped where required.

Posted 7 years ago

“Good service. Good quality.”

Helpful Report

Posted 7 years ago

Thanks very much Mr Finch for your positive review!

Posted 7 years ago

Dalby Firewood is rated 4.9 based on 6,485 reviews