Dalby Firewood Reviews

4.9 Rating 6,500 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,500 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Unfortunately due to events beyond their control the driver was not able to deliver on the agreed day. I was kept informed and the delivery was with me before 8am on the following day. The wood burns great.”

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Posted 6 years ago

Many thanks for taking the time to leave us a positive review Mr Williamson, and thank you for your understanding in regards to the delivery. It's great that you felt you were kept informed and you're happy with the products you received

Posted 6 years ago

“Excellent product and excellent service, ordered on Monday and delivered 9.10am Wednesday, this is the 4th order of kiln dried ash I have ordered, I have used other air dried logs but they do not compare with both heat and length of burn of dalby gold.”

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Posted 6 years ago

Thank you very much Mr Potts for leaving us such a great 5* review, we really appreciate it. It's brilliant to hear how pleased you've been with the Dalby Gold Ash that you've had from us, and that you've noticed the difference in calorific value between Kiln Dried and Seasoned!

Posted 6 years ago

“Fabulous logs - good delivery system. I will definitely buy again.”

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Posted 6 years ago

Thank you for leaving us a positive review, we look forward to hearing from you for your next delivery!

Posted 6 years ago

“Excellent service and a great product!”

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Posted 6 years ago

Thank you very much for leaving us a 5* review!

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Many thanks Mr Hone for the positive review

Posted 6 years ago

“Good clean logs, fair price, delivered promptly and at specified time. Works for me.”

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Posted 6 years ago

Many thanks for leaving us a 5* review. It's great to hear you were happy with the quality, value and delivery of your order.

Posted 6 years ago

“Excellent service as always. First class products and great customer service.”

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Posted 6 years ago

Thank you very much for leaving us a positive review. We're so happy to hear that you were happy with the products and the customer service.

Posted 6 years ago

“I cannot fault the service which I get with Dalby everyone is very helpful and they always do their best for me. Mrs Bailey”

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Posted 6 years ago

Thank you very much Di for leaving us a 5* review. We're very happy to hear that you've been happy with the service, as a loyal customer it really means a lot to us! We look forward to hearing from you again soon

Posted 6 years ago

“Very happy with the service! Great communication and really good quality of wood.”

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Posted 6 years ago

Thank you very much for leaving us a 5* review, we really appreciate it and are so pleased that you've been happy with the products and the service.

Posted 6 years ago

“Absolutely first class service and product, this is the second year I have purchased my logs from them and as always the wood keeps us lovely and warm, I would definitely recommend.”

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Posted 6 years ago

Thank you very much Nigel for leaving us such a great 5* review, we really appreciate the feedback. It's brilliant to hear how impressed with the quality of the products you are and that you've been pleased with the service. We look forward to hearing from you again for your next delivery.

Posted 6 years ago

“Excellent service, delivered on time by a very helpful driver.”

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Posted 6 years ago

Thank you very much for the positive review, It's great to hear how happy you've been with the service. We look forward to hearing from you again

Posted 6 years ago

“Excellent company, great quality firewood, first class customer service from order to delivery.”

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Posted 6 years ago

Many thanks for leaving us such a great 5* review, we're really happy to hear you've been pleased with the quality and customer service.

Posted 6 years ago

“The Ash logs were delivered well within the time set. The text message was really helpful . The driver was very pleasant and helpful and dropped the two dumpy bags right where I wanted them. I have since started to use the logs and as the previous purchase some time back found the burning characteristics just as stated. Thank you!”

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Posted 6 years ago

Thank you very much Mr Baker for taking the time to leave us such a great 5* review. We're really pleased to hear how impressed you were with the service, products and that the delivery was convenient for you. We look forward to hearing from you again for your next delivery.

Posted 6 years ago

“Good quality wood, good customer service, delivery within a half-hour window, promptly dealt with a mistake on a previous order.”

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Posted 6 years ago

Thank you very much for taking the time to leave us a positive review. It's great to hear that you were happy with the delivery service you received from us and have been pleased with our customer service.

Posted 6 years ago

“Excellent service tip top”

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Posted 6 years ago

Thank you very much Jacque for the 5* review!

Posted 6 years ago

“Would recommend Dalby to anyone.”

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Posted 6 years ago

Many thanks for the positive review!

Posted 6 years ago

“As usual logs look great,pallet well straped ,Driver very good ,had problems getting pallet off lorry due to being loaded wrong, but he managed it ,then moved a pallet we had in garage ,and put new one in place for us,so we give 5 stars ,thanks Dalby . And 10 to driver 👍🏻”

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Posted 6 years ago

Thank you very much Mr Bond for taking the time to leave us a great 5* review. We're really pleased that you were happy with the product, and the delivery service despite initial hiccups, we'll pass you comments onto the driver! We look forward to hearing from you again

Posted 6 years ago

“Good service and good logs. !!!!the delivery was spot on. Thanks.”

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Posted 6 years ago

Many thanks Paul for the 5* review, it's great to hear that you've been happy with the service and quality!

Posted 6 years ago

“Good quality wood, well packaged and great size. The delivery company also deserve a mention as they are cheerful and positioned the pallet just right. Dolby Firewood are 10 out of 10 for me highly recommended.”

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Posted 6 years ago

Thank you very much Mr Allison for the 5* review, we're really happy with how pleased you've been with the quality of wood and that your delivery went smoothly. We look forward to hearing from you again

Posted 6 years ago

“Speedy delivery thank you, fantastic wood, hardly need any for a great fire, Smells good too!”

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Posted 6 years ago

Thanks very much for the positive review!

Posted 6 years ago

Dalby Firewood is rated 4.9 based on 6,500 reviews