Dalby Firewood Reviews

4.9 Rating 6,544 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,544 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

Write Your review

Tell us how Dalby Firewood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent logs. Delivered on time. Great to be able to choose the size and mix of wood. Burns superbly and gives off terrific heat. Thank you!”

Helpful Report

Posted 6 years ago

Thank you very much for leaving us a great 5* review, we really appreciate it. it's great to hear that you were pleased with the products and we look forward to hearing from you again

Posted 6 years ago

“Very good service, a wide variety of log options to choose from. Polite staff and the delivery driver was excellent.”

Helpful Report

Posted 6 years ago

Many thanks Jane for leaving us such a great positive review. We're so happy to know that you found the staff polite and helpful and that your delivery was convenient.

Posted 6 years ago

“Very helpful website and clear pricing. Good range of fuels and packaging. My gravel drive necessitates kerbside delivery and so the handy bags were a great help as was the available half-load (25 bag) option.”

Helpful Report

Posted 6 years ago

Thank you Mr Surtees for taking the time to leave us a 5* review. We're really happy to hear that you found the website easy to navigate and that the Handy Bag option made delivery easier for you. We look forward to hearing from you again for your next delivery.

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

Thank you Lynne for the positive review!

Posted 6 years ago

“Great service. Unfortunately due to events beyond their control the driver was not able to deliver on the agreed day. I was kept informed and the delivery was with me before 8am on the following day. The wood burns great.”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to leave us a positive review Mr Williamson, and thank you for your understanding in regards to the delivery. It's great that you felt you were kept informed and you're happy with the products you received

Posted 6 years ago

“Excellent product and excellent service, ordered on Monday and delivered 9.10am Wednesday, this is the 4th order of kiln dried ash I have ordered, I have used other air dried logs but they do not compare with both heat and length of burn of dalby gold.”

Helpful Report

Posted 6 years ago

Thank you very much Mr Potts for leaving us such a great 5* review, we really appreciate it. It's brilliant to hear how pleased you've been with the Dalby Gold Ash that you've had from us, and that you've noticed the difference in calorific value between Kiln Dried and Seasoned!

Posted 6 years ago

“Fabulous logs - good delivery system. I will definitely buy again.”

Helpful Report

Posted 6 years ago

Thank you for leaving us a positive review, we look forward to hearing from you for your next delivery!

Posted 6 years ago

“Excellent service and a great product!”

Helpful Report

Posted 6 years ago

Thank you very much for leaving us a 5* review!

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

Many thanks Mr Hone for the positive review

Posted 6 years ago

“Good clean logs, fair price, delivered promptly and at specified time. Works for me.”

Helpful Report

Posted 6 years ago

Many thanks for leaving us a 5* review. It's great to hear you were happy with the quality, value and delivery of your order.

Posted 6 years ago

“Excellent service as always. First class products and great customer service.”

Helpful Report

Posted 6 years ago

Thank you very much for leaving us a positive review. We're so happy to hear that you were happy with the products and the customer service.

Posted 6 years ago

“I cannot fault the service which I get with Dalby everyone is very helpful and they always do their best for me. Mrs Bailey”

Helpful Report

Posted 6 years ago

Thank you very much Di for leaving us a 5* review. We're very happy to hear that you've been happy with the service, as a loyal customer it really means a lot to us! We look forward to hearing from you again soon

Posted 6 years ago

“Very happy with the service! Great communication and really good quality of wood.”

Helpful Report

Posted 6 years ago

Thank you very much for leaving us a 5* review, we really appreciate it and are so pleased that you've been happy with the products and the service.

Posted 6 years ago

“Absolutely first class service and product, this is the second year I have purchased my logs from them and as always the wood keeps us lovely and warm, I would definitely recommend.”

Helpful Report

Posted 6 years ago

Thank you very much Nigel for leaving us such a great 5* review, we really appreciate the feedback. It's brilliant to hear how impressed with the quality of the products you are and that you've been pleased with the service. We look forward to hearing from you again for your next delivery.

Posted 6 years ago

“Excellent service, delivered on time by a very helpful driver.”

Helpful Report

Posted 6 years ago

Thank you very much for the positive review, It's great to hear how happy you've been with the service. We look forward to hearing from you again

Posted 6 years ago

“Excellent company, great quality firewood, first class customer service from order to delivery.”

Helpful Report

Posted 6 years ago

Many thanks for leaving us such a great 5* review, we're really happy to hear you've been pleased with the quality and customer service.

Posted 6 years ago

“The Ash logs were delivered well within the time set. The text message was really helpful . The driver was very pleasant and helpful and dropped the two dumpy bags right where I wanted them. I have since started to use the logs and as the previous purchase some time back found the burning characteristics just as stated. Thank you!”

Helpful Report

Posted 6 years ago

Thank you very much Mr Baker for taking the time to leave us such a great 5* review. We're really pleased to hear how impressed you were with the service, products and that the delivery was convenient for you. We look forward to hearing from you again for your next delivery.

Posted 6 years ago

“Good quality wood, good customer service, delivery within a half-hour window, promptly dealt with a mistake on a previous order.”

Helpful Report

Posted 6 years ago

Thank you very much for taking the time to leave us a positive review. It's great to hear that you were happy with the delivery service you received from us and have been pleased with our customer service.

Posted 6 years ago

“Excellent service tip top”

Helpful Report

Posted 6 years ago

Thank you very much Jacque for the 5* review!

Posted 6 years ago

“Would recommend Dalby to anyone.”

Helpful Report

Posted 6 years ago

Many thanks for the positive review!

Posted 6 years ago

Dalby Firewood is rated 4.9 based on 6,544 reviews