Dalby Firewood Reviews

4.9 Rating 6,511 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,511 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good value for money, delivered when asked and with a friendly smile.”

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Posted 6 years ago

Many thanks for the 5* review! We're really happy that you've been pleased with the service and value for money.

Posted 6 years ago

“As a first time user we have been impressed by the on line set up, and subsequently with the arrangements for delivery. One slight niggle which you might take on board: the blurb and picture show a 'big bag' with wood and caption 0.8 cubic metres. That is the volume of the bag - not of the wood.”

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Posted 6 years ago

Thank you very much for taking the time to leave us a 5* review. We really appreciate the feedback and are really pleased that you found the online ordering process to be easy to use. We measure our firewood by loose volume as this is the only way to accurately measure the same volume of wood each time.

Posted 6 years ago

“Excellent service as always”

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Posted 6 years ago

Many thanks for the positive review!

Posted 6 years ago

“Easy ordering on web-site. Excellent quality, and well organised and fast delivery with text and e-mail delivery notification. Highly recommended.”

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Posted 6 years ago

Many thanks Michael for leaving us a positive review. It's great to hear that you found the website easy to use and the quality of the products/service to be high.

Posted 6 years ago

“Just completed transferring logs from Pallet to dry log store. Excellent Quality Ash logs. Buy the Best, Buy Dalby”

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Posted 6 years ago

Thank you so much Mr Blackford for leaving us such a great 5* review, we really appreciate it!

Posted 6 years ago

“Excellent service, as always, and first rate products!”

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Posted 6 years ago

Thank you Mr Gardiner for taking the time to leave us a positive review!

Posted 6 years ago

“Good service from ordering logs to delivery.”

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Posted 6 years ago

Many thanks for the positive review!

Posted 6 years ago

“Just finished transferring Dalby Ash logs from delivery pallet to log store. Quality and cut size are ideal, and well up to usual Dalby excellent standard. Now have sufficient logs for winter.”

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Posted 6 years ago

Thank you very much Mr Blackford for leaving us a positive review! We're really pleased to hear that you were happy with the products you received.

Posted 6 years ago

“Great service right to my back door!”

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Posted 6 years ago

Thanks very much Matt for taking the time to leave us a positive review!

Posted 6 years ago

“Excellent Quality products and fantastic service. Driver very helpful.”

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Posted 6 years ago

Thank you Mr Chapman for leaving us a 5* review, it's brilliant to hear you were happy with the products and the service you received.

Posted 6 years ago

“Brilliant as usual. Great logs delivered on time excellent service.”

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Posted 6 years ago

Thank you very much Steve for the 5* review! We're really happy you were pleased with the delivery and products you received.

Posted 6 years ago

“Excellent as always and very quick delivery”

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Posted 6 years ago

Many thanks for leaving us a positive review!

Posted 6 years ago

“Easy to order, efficient service definitely worth using.”

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Posted 6 years ago

Many thanks Jennifer for leaving us a 5* review! We're really pleased that you found ordering to be easy and the delivery to be efficient.

Posted 6 years ago

“I always have very good wood from Dalby, However this last delivery is far from satisfactory. It just doesn’t burn. I shall try again tomorrow and if the result is the same I will telephone on Monday.”

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Posted 6 years ago

Hi Lyndsay Sorry that you are having difficulties. If the wood is not up to our usual high standard, we apologise and we will correct the situation. If you contact the office we can deal with the problem and try correct our mistake. Thats what makes us different from 3 star average companies.

Posted 6 years ago

“Good quality wood delivered on time by a polite driver”

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Posted 6 years ago

Many thanks Gill for the 5* review!

Posted 6 years ago

“Dalby Firewood is everything it claims on its website - a pleasure to deal with.”

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Posted 6 years ago

Thank you so much Neil for leaving us such a kind review. We really appreciate it and look forward to hearing from you again soon!

Posted 6 years ago

“As always, an outstanding service and superb products!”

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Posted 6 years ago

Many thanks Mr Gardiner for leaving us a positive review! We really appreciate it and look forward to hearing from you again soon.

Posted 6 years ago

“Usual excellent service, in fact one day early with delivery but driver made sure well covered to avoid getting wet so 10/10.”

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Posted 6 years ago

Many thanks Mr Dixon, we're really happy to hear that you were happy with the service you received from us!

Posted 6 years ago

“Dalby firewood birch and oak bag very good quality. Ordering is easy and bag delivery arranged to suit the buyer. Just make sure you have somewhere to store the wood when the bag arrives.”

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Posted 6 years ago

Thank you Carol for leaving us a 5* review! We're really pleased that you were happy with the quality of the firewood and that you found ordering to be easy.

Posted 6 years ago

“Dry and good quality wood and excellent service and delivery timescales. Thanks!”

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Posted 6 years ago

Many thanks for the positive review! We're very happy that you were pleased with the products and delivery.

Posted 6 years ago

Dalby Firewood is rated 4.9 based on 6,511 reviews