Dalby Firewood Reviews

4.9 Rating 6,620 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,620 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, as always.”

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Posted 8 years ago

Thanks very much! Look forward to hearing from you again soon

Posted 8 years ago

“Quality of service is second to none. The quality of the product is amazing too.”

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Posted 8 years ago

Cheers for the great review Chris! Really pleased to hear that you're happy with the service and product

Posted 8 years ago

“Excellent service. Courteous on the phone. Well organised. Wood delivered very quickly. Very polite and helpful driver. Perfect sized logs for our log burner. Wood burns beautifully.”

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Posted 8 years ago

Thanks so much for this wonderful review Roy, we're so happy to hear that you're pleased with the service and product we provide. We look forward to hearing from you again in the future

Posted 8 years ago

“The crate of mixed oak and birch arrived early on the day promised and very good it has been too. There really does seem something like a 50-50 mix of the two woods, and never so far this season have the stove fires been so easy and quick to light and then create much heat once lit. Just as hoped in this especially cold week with a large area to heat. Let’s hope that the next time I go to place an order, that mixed crate will still be available.”

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Posted 8 years ago

Many thanks for the great review Mr Clarke, we're really pleased to hear how happy you are with the Oak & Birch Crate, as you said it really is one of the best products we can't recommend it enough and really happy to hear you feel the same. Glad to hear it kept you warm in the cold weather! We look forward to hearing from you again

Posted 8 years ago

“Excellent size of logs and good price. Will be using again 5*****”

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Posted 8 years ago

Thanks so much for this great review Christopher, really pleased to hear how happy you are with the product and service. We look forward to hearing from you again soon!

Posted 8 years ago

“Always delivered on time. Easy to order and very good quality wood Only issue I have is that delivering company often have issues with the bags !”

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Posted 8 years ago

Thanks very much for the positive review Kevin, pleased to hear that you're happy with the quality of the logs!

Posted 8 years ago

“The logs provided are of excellent quality. Delivery is efficient and helpful. We are very pleased with Dalby and happy to recommend them.”

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Posted 8 years ago

Thanks John for the 5* review, we're so pleased to hear that you'd recommend us and happy that your delivery went smoothly. Look forward to hearing form you again

Posted 8 years ago

“I had previously misread the kindling I had ordered. I had thought I'd ordered the kiln dried kindling and this was compounded by my misreading the bag the kindling arrived in which said "kiln dried hardwood and kindling". I assumed that the kindling was also hardwood but readily accept that I had forgotten what I'd ordered and was confused by the labelling.”

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Posted 8 years ago

“Good fuel, slow burning and at 250 mm Thin cut just right for my Firefox 5 Woodburner.”

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Posted 8 years ago

Thanks for the 5* review Dennis!

Posted 8 years ago

“absolutely brilliant it came when they said it would and they even put it in the garage for me first class service definitely use these again good product thank you.”

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Posted 8 years ago

Thanks so much Mr Haynes for leaving us such a great review. We're so pleased to hear the delivery went smoothly for you and that you're pleased with the product. We look forward to hearing from you again

Posted 8 years ago

“great product at a good price”

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Posted 8 years ago

Thanks for the positive review Andrew!

Posted 8 years ago

“Excellent service and great advice on the phone as it was our first purchase of logs. Thankyou”

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Posted 8 years ago

Thanks so much for the great review Linda, we look forward to hearing from you again

Posted 8 years ago

“Excellent service!”

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Posted 8 years ago

Thanks very much Neil for the 5* review!

Posted 8 years ago

“Prompt delivery and bag dropped exactly where requested. As always very pleased with the service and quality of the logs.”

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Posted 8 years ago

Thanks so much for the review David we're really pleased to hear that you've been happy with the service and quality of logs

Posted 8 years ago

“Helpful administrative staff and delivery efficient on time”

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Posted 8 years ago

Thank you very much for the wonderful review Mrs Andrews. We're really pleased to hear that you're happy with the service we provide. Look forward to hearing from you again soon

Posted 8 years ago

“Logs that actually burn and give out heat unlike some suppliers logs”

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Posted 8 years ago

Thanks for the great review William! We look forward to hearing from you again soon

Posted 8 years ago

“Delivered on time. The mix of oak and birch easy to light. The opportunity to choose a shorter log length would suit our medium/small Jotul log burner better.”

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Posted 8 years ago

Thank you very much for taking the time to leave us a positive review, we're glad to hear the delivery went okay. Sorry to hear you would prefer a shorter length, unfortunately our logs are cut to 25cm's as industry standard although we do offer a variety of thicknesses

Posted 8 years ago

“Great price, great communication and I wasn’t in when they delivered but it was right next to the log store exactly where I would’ve put it! The wood is dry and great sizes! We’ll be buying again!”

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Posted 8 years ago

Thanks so much Stephanie for taking leaving us a positive review, we're really please to hear you're happy with the products and delivery. We look forward to hearing from you again in the future

Posted 8 years ago

“The ordering process on the website was good as was communication by phone with the office. The wood was delivered as scheduled and burns well. My only slight criticism was that I was asked to comment on performance before the delivery had occurred!”

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Posted 8 years ago

Thanks very much for taking the time to leave us a positive review, we're really please to hear you're happy with the products and service you received. We're sorry to hear you received the feedback form before the delivery, this is an automated invitation set to a number of days after ordering, since your comment we have looked into this and amended so it won't happen again.

Posted 8 years ago

“Superb customer service and a top quality product. Perfect for burning on a multi fuel stove ! The best quality kiln dried wood I've used !!”

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Posted 8 years ago

Thanks very much Colin for leaving us a positive review, we're really please to hear you're happy with the products and we look forward to hearing from you again soon

Posted 8 years ago

Dalby Firewood is rated 4.9 based on 6,620 reviews