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Dalby Firewood Reviews

4.9 Rating 6,620 Reviews
99 %
of reviewers recommend Dalby Firewood
4.9
Based on 6,620 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

Write Your review

“The service was excellent with communications and delivery as promised on the website. Although the ash and birch logs were more expensive than our previous supplier the mix of logs and quality has meant that we have burnt far less so far, thus making them cost effective. We are very pleased with the entire experience and will be using Dalby Firewood again for our log supplies.”
Helpful Report
Posted 8 years ago
Thank you very much Sandra for taking the time to leave us a positive review. We're really pleased to hear how happy you are with the products and glad to hear you've been impressed with their calorific value! We look forward to hearing from you again
Posted 8 years ago
“A good service”
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Posted 8 years ago
Thank you very much for taking the time to leave us a positive review!
Posted 8 years ago
“Good quality wood”
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Posted 8 years ago
Thanks very much for leaving us a positive review!
Posted 8 years ago
“Fast service, helpful delivery driver, dry wood.”
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Posted 8 years ago
Thank you for the positive review!
Posted 8 years ago
“Customer service on telephone order was superb and very friendly. The driver as very helpful and placed the delivery exactly where I wanted it. Unfortunately, the price was not competitive when compared with other suppliers (my local garage) for a similar quality and quantity. A shame really as this is a great business to deal with!”
Helpful Report
Posted 8 years ago
Thanks very much for taking the time to leave us a review. We're pleased to hear that you were pleased with the service and that you were impressed by our next day delivery to yourself. You are correct that some garage suppliers prices may be less than ours, but we can guarantee that they will not be the same high quality or have the same low moisture content, therefore having a lower calorific value (putting out less heat and higher emissions). I would also like to point out that you have received the 40cm Logs which are very unlikely to be stocked at a garage. Hope this answers your queries
Posted 8 years ago
“good service good product and delivery is always spot on with the time given”
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Posted 8 years ago
Thanks so much Stuart for taking the time to leave us a great review. We look forward to hearing from you again
Posted 8 years ago
“Good product and service; clean dry even sized logs, fair price, prompt delivery”
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Posted 8 years ago
Thanks for the positive review!
Posted 8 years ago
“Service is great, I can order what I need and for when I want it and it’s always on time,the wood is good quality thanks.”
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Posted 8 years ago
Many thanks for leaving us a positive review Craig! We're really pleased to hear you're happy with the products you've received
Posted 8 years ago
“First class firewood from a firm giving first class service. Thank You”
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Posted 8 years ago
Thanks so much for the great review Michael! We look forward to hearing from you again soon
Posted 8 years ago
“Wonderful wood; truly seasoned and dry. Smells amazing even before it’s burned. Beautifully packed and delivered exactly to where we’d asked, even though we were out. Fab; thank you Dalby. We’ll be back again soon!”
Helpful Report
Posted 8 years ago
Thanks so much for taking the time to leave us such a great review! We're really pleased to hear how happy you are with the service and product we've provided. Glad to hear the delivery went smoothly for you. We look forward to hearing from you again in the future
Posted 8 years ago
“Great service, lots of choice, prompt, efficient and helpful delivery. Great wood. Pretty much everything you could want really.”
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Posted 8 years ago
Thanks so much Richard for leaving us a positive review. We're really pleased to hear how happy you are with the product and delivery
Posted 8 years ago
“Simply fantastic service from placing order to delivery, the timeslot is extremely accurate and even a text to say it had been delivered, the driver even covered the delivery in case of rain. Well done Dalby Firewood yet again.”
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Posted 8 years ago
Thanks so much for taking the time to leave us a positive review John! Really pleased to hear that you're happy with the service we've provided you, Best wishes
Posted 8 years ago
“quick and efficient service; great wood!”
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Posted 8 years ago
Thanks for the 5* review!
Posted 8 years ago
“Great quality wood and exceptional delivery. The wood wasn't just dropped off while we were out, it was tucked away where we store it, and covered well to protect it from the elements. Many thanks”
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Posted 8 years ago
Thanks very much for taking the time to leave us such a great review. We're really pleased to hear how happy you are with the delivery and service we provide. We look forward to hearing from you again in the future
Posted 8 years ago
“Service and log quality are fantastic. I would highly recommend. Our most recent order was over the bad weather period, I was kicking myself for not ordering more logs before we run out. Placed my order on a very snowy and cold morning, within half an hour delivery was confirmed for the same day, logs arrived that afternoon. One very happy customer. Thank you very much”
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Posted 8 years ago
Thanks so much for the great 5* review, we're really happy to hear how pleased you are with the delivery and service. Glad to hear you weren't caught in the cold!
Posted 8 years ago
“5 star service and product as always .frendly and helpful delivery with amazing time slots always deliver when they say they will . wouldn’t even look anywhere else”
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Posted 8 years ago
Thanks so much for leaving us such a great positive review! We're so happy to hear how pleased you are with the service and products. We look forward to hearing from you again
Posted 8 years ago
“Quick, efficient ordering and swift delivery times. Courier was bang on time, helpful and friendly. Product was superb.”
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Posted 8 years ago
Thank you very much for leaving us a 5* review, we're really pleased to hear that you're happy with the products and delivery
Posted 8 years ago
“Great service, arrived when it was meant to, looks good, exactly as specified.”
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Posted 8 years ago
Cheers Jonathan for taking the time to leave us a great review!
Posted 8 years ago
“Ordered on line so easy and quick , delivery is quick and easy person whom delivers so helpful love using this company”
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Posted 8 years ago
Thank you very much Elizabeth for taking the time to leave us such a great review. We're really pleased that you've been so happy with the product and service we provide
Posted 8 years ago
“We have been using Dalby Fireewood for years and the service has always been very good.”
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Posted 8 years ago
Thank you for taking the time to leave us a positive review!
Posted 8 years ago
Dalby Firewood is rated 4.9 based on 6,620 reviews