Dalby Firewood Reviews

4.9 Rating 6,620 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,620 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

Write Your review

Tell us how Dalby Firewood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the wood is better than any we have bought elsewhere. Also, the delivery is extremely efficient and the drivers are always very helpful. We would certainly recommend Dalby Firewood.”

Helpful Report

Posted 8 years ago

Thanks very much for taking the time to leave us a review Mr Bilton. We're really pleased to hear how happy you were with the delivery and we look forward to hearing from you again

Posted 8 years ago

“The product was ordered for delivery on a pre arranged date between 8.30 and 5.30. Unfortunately it did not arrive until 6.30 without any calls or update as to the delay. I was angry to say the least however when the products did arrive I was very pleased with the packaging and the quality of the product. It was well dried out and in a good manageable size. I was contacted by the company after the weekend who apologised for the lack of updates regarding the delay. All in all I am pleased with the product and will certainly give them a second chance when I want some more. I would still recommend them to any perspective customers.”

Helpful Report

Posted 8 years ago

Thank you very much Mr Dyson for being so understanding in regards to your delivery issues, and accepting my apology in regards to this. I'm really happy to hear that you're pleased with the products and I look forward to speaking to you in future

Posted 8 years ago

“First class service”

Helpful Report

Posted 8 years ago

Thank you very much Jacqueline for leaving us a 5* review, we really appreciate the feedback from our regular customers! Look forward to speaking to you agains soon

Posted 8 years ago

“Excellent service when ordering and the delivery was spot on,very friendly driver.”

Helpful Report

Posted 8 years ago

Thank you very much Mr French for taking the time to leave us a review, we love getting feedback from our customers! We look forward to hearing from you again soon

Posted 8 years ago

“The service is reliable and the quality of the logs are superb”

Dalby Firewood 5 star review on 14th April 2018

Helpful Report

Posted 8 years ago

Thank you very much for leaving us a 5* review! Glad to see you're all keeping cosy by the fire! We look forward to hearing from you again

Posted 8 years ago

“Always excellent customer service from this company and a quality product which burns very hot and clean.”

Helpful Report

Posted 8 years ago

Thanks so much Dave for leaving us a great review! We look forward to hearing from you again

Posted 8 years ago

“The delivery driver was courteous and helpfully unloaded on our drive. Wood was well wrapped and keeps the weather out till we store it. The quality seems good (we tried it last night as the weather is horrible)and it was competitely priced.”

Helpful Report

Posted 8 years ago

Thanks so much MRs Craggs for leaving us a positive review. We're really pleased to hear that you're happy with the products, service and delivery! We look forward to hearing from you again

Posted 8 years ago

“Fast delivery, wood burns well.”

Helpful Report

Posted 8 years ago

Thanks for taking the time to leave us a positive review!

Posted 8 years ago

“Helpful and friendly service. Flexible delivery and quality product.”

Helpful Report

Posted 8 years ago

Thanks very much for leaving us a positive review Richard! Really happy to hear you're pleased with the delivery and products!

Posted 8 years ago

“Great service wood is so dry burns so hot I’ve had wood from other suppliers but it’s wet mouldy and blackens my stove glass but not from Dalby firewood I don’t even buy the expensive wood which would burn hotter big the mix birch bag is great”

Helpful Report

Posted 8 years ago

Thanks so much John for the great review. We're really pleased that you're happy with the quality of our products, we have many quality control checks in place to make sure it's perfect every time! We look forward to hearing form you again, best wishes

Posted 8 years ago

“Very friendly person answering the phone. Very efficient communication prior to delivery and very helpful delivery person. Couldn't wish for a better service.”

Helpful Report

Posted 8 years ago

Thanks so much for leaving us such a great review! We're really pleased to hear how happy you are with the service and product we provide. We look forward to hearing from you again soon

Posted 8 years ago

“The product is as described. Service and staff are first class. Prompt delivery as promised”

Helpful Report

Posted 8 years ago

Thank you very much for taking the time to leave us a positive review! We look forward to hearing form you again soon

Posted 8 years ago

“Clear choice, clear delivery time, totally reliable, great wood.”

Helpful Report

Posted 8 years ago

Thank you so much for leaving us a positive review. We're really pleased to hear that you're happy with the delivery and firewood you have received. We look forward to hearing from you again in the future!

Posted 8 years ago

“Delivered in half hour time driver extremely helpful and good wood”

Helpful Report

Posted 8 years ago

Thanks very much for leaving us a positive review. We're really pleased to hear that you are happy with the product and delivery. We look forward to hearing from you again soon

Posted 8 years ago

“Easy to order and delivered on the day requested”

Helpful Report

Posted 8 years ago

Thank you very much for taking the time to leave us a review Wendy!

Posted 8 years ago

“Friendly service, bulk bag of wood delivered as close to the back gate as possible, so not so much 'back and forth' to get it all put away safely.”

Helpful Report

Posted 8 years ago

Thank you very much for leaving us a positive review! We're really happy to hear that you were pleased with the delivery

Posted 8 years ago

“Beautiful, dry, clean burning. The very best logs.”

Helpful Report

Posted 8 years ago

Thanks so much Jane for taking the time to leave us a 5* review!

Posted 8 years ago

“What a joy... to enjoy cold evenings in front of the warm fireplace...”

Dalby Firewood 5 star review on 2nd April 2018

Helpful Report

Posted 8 years ago

Thanks very much for the great review! We're really pleaded to hear you're happy with the products and glad to see your fire is glowing!

Posted 8 years ago

“All to whom I have spoken have been polite and friendly as well as the business being professional and trustworthy The wood is exactly as it's described and the firelighters fab. The wood has always arrived on the stipulated date, within the time frame. I can totally recommend this company. Many thanks to all.”

Helpful Report

Posted 8 years ago

Thank you very much Sue for taking the time to leave us such a great review, we're really pleased to hear how happy you are with the service, delivery and products we provide. We look forward to hearing from you again soon!

Posted 8 years ago

“The best wood we can find for our Pizza Oven at Dottie’s Gelato in Pickering 5 Stars”

Helpful Report

Posted 8 years ago

Thanks veyr much Dotties for leaving us a positive review! We're so pleased that you've chosen us for your Pizza Oven fuel!

Posted 8 years ago

Dalby Firewood is rated 4.9 based on 6,620 reviews