Dalby Firewood Reviews

4.9 Rating 6,620 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,620 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fact that I have had at least five orders from them speaks for itself.”

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Posted 8 years ago

Thanks for taking the time to leave us a review Laila! it's really appreciated, glad to hear you're pleased with the products

Posted 8 years ago

“Fantastic, these logs are just right for my pizza oven, no need for fire lighters just peel off the birch bark and use instead. Logs sizes are just right plus so easily split to make kindling, quick to light and good heat, Price very competitive against non kiln dried wood.”

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Posted 8 years ago

Thanks so much for taking the time to leave us a great review Stewart, we're really pleased to hear the Birch is working for your Pizza Oven! We look forward to hearing from you again in the future

Posted 8 years ago

“Simple to order, helpful staff, very prompt delivery and really good wood to use on our log burner.”

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Posted 8 years ago

thank you very much Mr Knight for taking the time to leave us a 5* review. We're really happy to hear that you found the ordering process easy and are pleased with the products. We look forward to hearing from you again

Posted 8 years ago

“Very nice dry logs”

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Posted 8 years ago

Thanks very much Mr Roundtree for taking the time to leave us a positive review!

Posted 8 years ago

“This is the third order I have had from this company. The quality of the wood is first class, burns well, and as it is cut to a consistent length is easy to stack and store. Delivery is great and always on time, I will continue to use this company in the future.”

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Posted 8 years ago

Thanks so much for your comments Mr Williamson, we really appreciate feedback from our loyal customers. We're so pleased to hear how happy you were with your delivery and our products. We look forward to hearing from you again in the future

Posted 8 years ago

“Wood is great and burns really well. Liked the additional 10% off and free kindling too of course! Delivery was spot on. Not the cheapest but definitely the best - we always use Dalby Firewood.”

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Posted 8 years ago

Thanks so much Neil for taking the tim to leave us a great 5* review. We're so happy to hear you were pleased with you delivery, and that you took advantage of our special offer for existing customers! We look forward to hearing from you again in the future

Posted 8 years ago

“It takes more than firewood to make us happy.”

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Posted 8 years ago

Many thanks for taking the time to leave us a 5* review! We look forward to hearing from you again

Posted 8 years ago

“Ash logs are excellent quality, and great value for money. Prompt delivery and special price helped.”

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Posted 8 years ago

Thanks so much Tim for the great review! Really happy to hear you're impressed with the quality of our Ash, look forward to hearing from you again in the future!

Posted 8 years ago

“Excellent service, delivered straight into the garden over the wall. The wood is always dry, even the seasoned and burns well. Will continue to source my wood again in the future, many thanks”

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Posted 8 years ago

Thanks very much Andrew for leaving us a great review. We're really happy to hear that we can look forward to hearing from you again in the future, and that you're pleased with our products!

Posted 8 years ago

“First of all thank you for your interest about customer satisfaction. Even were some communication problems at the first step, after you started to understand my expectations and I understood what's happened, I am considering that you are trying to do all the best for your clients. The quality of the products are very good and the delivery goes smoothly in the morning. I appreciated your excuses and thank you for your bonus. For sure next time everything will be perfect. Best regards, Adrian”

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Posted 8 years ago

Thank you for speaking to us directly after this review in regards to these issues Mr Ivan. As we discussed we do take full responsibility for this issue, and sincerely apologise. We are looking at putting more of a firmer system in place so this does not arise again. Again we'd like to thank you for your feedback, it is much appreciated so we can make sure we are aware of area's that need a little improvement. We hope you are happy with your products that have been delivered and are pleased to hear that the delivery went smoothly. We look forward to hearing from you in the future

Posted 8 years ago

“Prompt delivery as promised.Only lit 1fire upto now ,looks and quality much better than usual supplier. Am sure it will be 5 stars after more use.”

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Posted 8 years ago

Thanks so much for taking the time to leave us a positive review! We're glad to hear you're pleased with the products and delivery. we look forward to hearing from you again

Posted 8 years ago

“Excellent service. Good communication and most important - fantastic wood.”

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Posted 8 years ago

Many thanks for taking the time to leave us a positive review! We're so pleased to hear that you're happy with our products and the delivery.

Posted 8 years ago

“Always provide high quality goods with fabulous communication - also prompt delivery!”

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Posted 8 years ago

Thanks so much for the great review! We're looking forward to working together in the future

Posted 8 years ago

“Delivery was timely and good quality logs”

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Posted 8 years ago

Thanks so much Valerie for taking the time to leave us a positive review. We look forward to hearing from you again soon

Posted 8 years ago

“No problems the wood is all the same size easy to stack in my wood store and burn as described on the web site”

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Posted 8 years ago

Thank you for taking the time to leave us a positive review Mr Roberts, we're really pleased to hear that you're happy with the products

Posted 8 years ago

“Came on time driver very helpful”

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Posted 8 years ago

Thank you for taking the time to leave us a positive review, we look forward to hearing from you again

Posted 8 years ago

“They were able to solve the problems. We hope for the better.”

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Posted 8 years ago

“Extra dry extra hot and almost no smoke! Who could want for more from their firewood!!!”

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Posted 8 years ago

Thanks so much Peter for the great review, we're really happy to hear how pleased you are with the products!

Posted 8 years ago

“great service”

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Posted 8 years ago

Thank you for the great review!

Posted 8 years ago

“Excellent service, excellent product, great price. Will definitely be using again”

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Posted 8 years ago

Thanks very much Mr Baxter for leaving us a positive review, we look forward to hearing from you again in the future

Posted 8 years ago

Dalby Firewood is rated 4.9 based on 6,620 reviews