Dalby Firewood Reviews

4.9 Rating 6,171 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,171 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Non the cheapest by a long way but always good quality and well dried. I have used Dalby Firewood for many years. They deliver the wood when you want it and I’ve never experienced a delay. It’s well packed on a pallet covered in polythene so can be left outside until you are ready to store it. The crate can be cut up and used as kindling which is easy to light. The logs are cut to an ideal length to fit in my log burner.”

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Posted 2 years ago

Thank you for the review, Rob. Pleased to hear you are happy with the product as well as the service. The crates are untreated and kiln dried, so perfect for kindling!

Posted 2 years ago

“Very pleased with the service, always delighted with the logs. Easy to order on line- logs delivered on time. Our favourite supplier”

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Posted 2 years ago

That is great to hear, Valerie, thank you. It is always a pleasure.

Posted 2 years ago

“Excellent service efficient and kept informed”

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Posted 2 years ago

Thank you for the review. We are very pleased to hear our service was excellent and efficient. We hope the logs were just as excellent! We hope to hear from you again soon.

Posted 2 years ago

“Easy to arrange online. Informed us of delivery time beforehand as promised. Prompt arrival. Friendly and efficient delivery.”

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Posted 2 years ago

That is great. We are pleased that the process was simple for you and the delivery was on time. We hope the logs are up to standard also.

Posted 2 years ago

“As usual, excellent service and quality logs!”

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Posted 2 years ago

Thank you Michael, that is great to hear. We are pleased to hear our product meets your standards, and that our service is also up to scratch. We look forward to hearing from you again soon.

Posted 2 years ago

“Delivered as promised and the logs burn well and clean”

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Posted 2 years ago

Thank you for the review, Valerie. We are pleased the delivery was on time and the logs are burning well for you. We hope to hear from you again soon.

Posted 2 years ago

“All logs (varying types/mixes), especially the pizza logs, have been excellent. Thoroughly dry, great burn time and all have been perfectly as described. Ordering and delivery on all occasions has been easy and both ordering and delivery drivers have been really helpful. I will definitely continue to use Dalby Firewood and total worthy of recommending them.”

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Posted 2 years ago

Thank you very much for this lovely review, Mike. This is great to hear. We are very pleased that we meet standards and we look forward to hearing from you again.

Posted 2 years ago

“Easy to order; prompt delivery and excellent wood.”

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Posted 2 years ago

Thank you, Naomi, It is always a pleasure. Thank you for your loyal custom also. We look forward to hearing from you again.

Posted 2 years ago

“good value, always meet delivery times, friendly personnel.”

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Posted 2 years ago

Thank you for the review, Sue. We are pleased to hear that the delivery was made on time and we hope you enjoy the products. We look forward to hearing from you soon.

Posted 2 years ago

“Wood as described. Burns well and easily. Great service, letting me know exactly when delivery would be and delivered to the exact spot I asked for.”

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Posted 2 years ago

Thank you for leaving us a review, Stephen. Pleased to hear the wood meets your standards, and glad we could get your delivery to you on time. We look forward to hearing from you again very soon.

Posted 2 years ago

“First class product and service every time . Highly recommend Dalby Firewood !”

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Posted 2 years ago

Thank you very much for this lovely review. We are glad we provide a first class product and service! We hope that we hear from you again soon.

Posted 2 years ago

“Very happy and satisfied with my order. Great Quality. Would gladly order again from Dalby”

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Posted 2 years ago

That is great to hear, Stephen, thank you. Enjoy the logs and we look forward to hearing from you with another order soon.

Posted 2 years ago

“Nice large crate of Ash, second one in the last few months from Dalby. Arrived as scheduled with a very helpful delivery driver who wheeled the crate into my garage exactly where I wanted. Very good service all round…….”

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Posted 2 years ago

Thank you for the 5* review Michael. We are very pleased to hear that the delivery was succesful, the driver was helpful, and the service from us at Dalby firewood was up to standard. We hope you enjoy the logs and we look forward to hearing from you again soon.

Posted 2 years ago

“Great service from all of the team Excellent from ordering to delivery”

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Posted 2 years ago

Thanks for this 5* review, Michael. We pride ourselves on our customer service so it's fantastic to see you've had a great experience from start to finish! We will hopefully hear from you again soon.

Posted 2 years ago

“Excellent service very quick and efficient delivery”

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Posted 2 years ago

That is great to hear, thank you, Malcolm. We hope the logs are up to standard and we look forward to hearing from you again soon.

Posted 2 years ago

“Very quick delivery. Have yet to start burning the latest delivery but am confident that it will be as good as previous orders. Previously recommended Dalby to my neighbours who a pleased with logs.”

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Posted 2 years ago

Thanks for this 5* review, Richard. We hope this batch meets your expectations as always. Thank you for referring your neighbours, it is great to see they are also pleased with the qulaity of our logs!

Posted 2 years ago

“Very happy with service, this is third delivery we have had and the logs are nice and dry and burn well in our stove!”

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Posted 2 years ago

Thank you for the review, Mike. It is great to see you coming back once again. We are happy our service as well as the logs is up to standard. We hope to hear from you again soon for order number 4!

Posted 2 years ago

“Excellent service. Prior notice of delivery date and time and arrived exactly to time and offloaded exactly where I specified.”

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Posted 2 years ago

Thank you, Mike. That is great to hear. We hope you enjoy the logs and we look forward to hearing from you again soon.

Posted 2 years ago

“Excellent product promptly delivered”

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Posted 2 years ago

That's great, thank you Phil. Glad that your delivery got to you on time and we hope to hear from you again soon.

Posted 2 years ago

“Another positive experience. Simple ordering system, delivery bang on time by a very amenable driver, nice dry logs again. Thanks Andrew”

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Posted 2 years ago

That is great to hear, Andrew. It is a pleasure. Enjoy the logs and we look forward to hearing from you again soon.

Posted 2 years ago

Dalby Firewood is rated 4.9 based on 6,171 reviews