Dalby Firewood Reviews

4.9 Rating 6,180 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,180 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

Dalby Firewood 5 star review on 2nd February 2024

Bob Read

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy and satisfied with my order. Great Quality. Would gladly order again from Dalby”

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Posted 3 years ago

That is great to hear, Stephen, thank you. Enjoy the logs and we look forward to hearing from you with another order soon.

Posted 3 years ago

“Nice large crate of Ash, second one in the last few months from Dalby. Arrived as scheduled with a very helpful delivery driver who wheeled the crate into my garage exactly where I wanted. Very good service all round…….”

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Posted 3 years ago

Thank you for the 5* review Michael. We are very pleased to hear that the delivery was succesful, the driver was helpful, and the service from us at Dalby firewood was up to standard. We hope you enjoy the logs and we look forward to hearing from you again soon.

Posted 3 years ago

“Great service from all of the team Excellent from ordering to delivery”

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Posted 3 years ago

Thanks for this 5* review, Michael. We pride ourselves on our customer service so it's fantastic to see you've had a great experience from start to finish! We will hopefully hear from you again soon.

Posted 3 years ago

“Excellent service very quick and efficient delivery”

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Posted 3 years ago

That is great to hear, thank you, Malcolm. We hope the logs are up to standard and we look forward to hearing from you again soon.

Posted 3 years ago

“Very quick delivery. Have yet to start burning the latest delivery but am confident that it will be as good as previous orders. Previously recommended Dalby to my neighbours who a pleased with logs.”

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Posted 3 years ago

Thanks for this 5* review, Richard. We hope this batch meets your expectations as always. Thank you for referring your neighbours, it is great to see they are also pleased with the qulaity of our logs!

Posted 3 years ago

“Very happy with service, this is third delivery we have had and the logs are nice and dry and burn well in our stove!”

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Posted 3 years ago

Thank you for the review, Mike. It is great to see you coming back once again. We are happy our service as well as the logs is up to standard. We hope to hear from you again soon for order number 4!

Posted 3 years ago

“Excellent service. Prior notice of delivery date and time and arrived exactly to time and offloaded exactly where I specified.”

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Posted 3 years ago

Thank you, Mike. That is great to hear. We hope you enjoy the logs and we look forward to hearing from you again soon.

Posted 3 years ago

“Excellent product promptly delivered”

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Posted 3 years ago

That's great, thank you Phil. Glad that your delivery got to you on time and we hope to hear from you again soon.

Posted 3 years ago

“Another positive experience. Simple ordering system, delivery bang on time by a very amenable driver, nice dry logs again. Thanks Andrew”

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Posted 3 years ago

That is great to hear, Andrew. It is a pleasure. Enjoy the logs and we look forward to hearing from you again soon.

Posted 3 years ago

“Great product, prompt delivery”

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Posted 3 years ago

Thank you for leaving us a review, Paul. We are pleased to hear that the delivery was made promptly and that you approve of the product. We hope that we from you again very soon.

Posted 3 years ago

“The firewood is of a high quality and the service from Dalby is first class.”

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Posted 3 years ago

That is great to hear, Clare. Thank you for the lovely review. Pleased that your experience with us was of high quality. We hope to hear from you again soon.

Posted 3 years ago

“Excellent service once again from Dalby Firewood Prompt efficient service The wood was mostly Beech and Oak - Kiln Dried hardwood Burns really well”

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Posted 3 years ago

Thank you for the review, Phil. Please to hear that the logs are up to standard and that the delivery got to you in good time. We look forward to hearing from you again very soon.

Posted 3 years ago

“Excellent product as always, delivered as promised, no fuss”

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Posted 3 years ago

Thank you for the review, TIm. Great to hear you are pleased with the product. It was a pleasure as always. Hope to hear from you again soon.

Posted 3 years ago

“Spot on time and lovely logs - as ever!”

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Posted 3 years ago

Thank you for the 5* review, Caroline. We are pleased that we could get your logs to you on time and that you are pleased with the product received. We hope that we will be hearing from you again very soon.

Posted 3 years ago

“Really good quality firewood logs. Pallet untreated and great for kindling. Delivery as promised. Can’t fault the whole operation.”

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Posted 3 years ago

That is great to hear, thank you, Chris. The crates are also kiln dried so they are brilliant for kindling! We are glad that the delivery date was met and you are pleased with the logs too. We look forward to hearing from you again soon.

Posted 3 years ago

“Efficient service and excellent quality logs”

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Posted 3 years ago

Thank you, John. Pleased to hear you found the service efficient and that the logs are up to standard. We look forward to hearing from you again very soon!

Posted 3 years ago

“Communication could be improved regarding delivery dates but staff excellent when contacted.”

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Posted 3 years ago

Thank you for the review, Matt. We try to deliver within 7 days, and we always send out a text and email the day before the delivery, giving you a half-hour time slot.

Posted 3 years ago

“Quick efficient service with a smile.”

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Posted 3 years ago

That is great, thank you, Janet. Hope the logs are up to standard too! We look forward to hearing from you again soon.

Posted 3 years ago

“Firewood delivered promptly by a very polite and helpful man”

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Posted 3 years ago

Thank you, Susan. Glad you received friendly service and pleased we could get that to you promptly.

Posted 3 years ago

“Brilliant wood and no wastage although price seems to have inflated allot.”

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Posted 3 years ago

Thank you for the review. Glad that you are impressed by the product. Unfortunately, we did have to increase our prices due to the prices of raw materials increasing. We hope that we hear from you again.

Posted 3 years ago

Dalby Firewood is rated 4.9 based on 6,180 reviews