Dalby Firewood Reviews

4.9 Rating 6,171 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,171 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, prompt delivery”

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Posted 2 years ago

Thank you for leaving us a review, Paul. We are pleased to hear that the delivery was made promptly and that you approve of the product. We hope that we from you again very soon.

Posted 2 years ago

“The firewood is of a high quality and the service from Dalby is first class.”

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Posted 2 years ago

That is great to hear, Clare. Thank you for the lovely review. Pleased that your experience with us was of high quality. We hope to hear from you again soon.

Posted 2 years ago

“Excellent service once again from Dalby Firewood Prompt efficient service The wood was mostly Beech and Oak - Kiln Dried hardwood Burns really well”

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Posted 2 years ago

Thank you for the review, Phil. Please to hear that the logs are up to standard and that the delivery got to you in good time. We look forward to hearing from you again very soon.

Posted 2 years ago

“Excellent product as always, delivered as promised, no fuss”

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Posted 2 years ago

Thank you for the review, TIm. Great to hear you are pleased with the product. It was a pleasure as always. Hope to hear from you again soon.

Posted 2 years ago

“Spot on time and lovely logs - as ever!”

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Posted 2 years ago

Thank you for the 5* review, Caroline. We are pleased that we could get your logs to you on time and that you are pleased with the product received. We hope that we will be hearing from you again very soon.

Posted 2 years ago

“Really good quality firewood logs. Pallet untreated and great for kindling. Delivery as promised. Can’t fault the whole operation.”

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Posted 2 years ago

That is great to hear, thank you, Chris. The crates are also kiln dried so they are brilliant for kindling! We are glad that the delivery date was met and you are pleased with the logs too. We look forward to hearing from you again soon.

Posted 2 years ago

“Efficient service and excellent quality logs”

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Posted 2 years ago

Thank you, John. Pleased to hear you found the service efficient and that the logs are up to standard. We look forward to hearing from you again very soon!

Posted 2 years ago

“Communication could be improved regarding delivery dates but staff excellent when contacted.”

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Posted 2 years ago

Thank you for the review, Matt. We try to deliver within 7 days, and we always send out a text and email the day before the delivery, giving you a half-hour time slot.

Posted 2 years ago

“Quick efficient service with a smile.”

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Posted 2 years ago

That is great, thank you, Janet. Hope the logs are up to standard too! We look forward to hearing from you again soon.

Posted 2 years ago

“Firewood delivered promptly by a very polite and helpful man”

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Posted 2 years ago

Thank you, Susan. Glad you received friendly service and pleased we could get that to you promptly.

Posted 2 years ago

“Brilliant wood and no wastage although price seems to have inflated allot.”

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Posted 2 years ago

Thank you for the review. Glad that you are impressed by the product. Unfortunately, we did have to increase our prices due to the prices of raw materials increasing. We hope that we hear from you again.

Posted 2 years ago

“Quick efficient service with a first class product”

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Posted 2 years ago

Thank you for the review, Gill. Very pleased to hear you are impressed with the product and the service provided. We look forward to hearing from you again.

Posted 2 years ago

“Since buying a log burner about three years ago we have only bought our logs from Dalby Firewood. Why? All of the different woods we have bought have been as described and high quality. The deliveries happen when they say they will and the delivery staff are pleasant efficient and helpful. Why would I change”

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Posted 2 years ago

That is great to hear! It is always a pleasure. Thank you for your loyal custom and we look forward to hearing from you again very soon.

Posted 2 years ago

“Took a little while to arrive but service was good. Only a shame they won’t take away previous log deliveries bag. Seems a waste and not very eco.”

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Posted 2 years ago

Hi Adam, thank you for leaving us a review. We hope the logs are up to standard. We do try to deliver within 7 days, however, it can be difficult when we are provided with only one day you can accept delivery. We do also take away the previous bags if requested. Please pop this on your notes on your next order. Thank you.

Posted 2 years ago

“Great service as always , had to reschedule but no problem delivery was smack on time.”

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Posted 2 years ago

Thank you, Bob. We hope you enjoy the logs. and we look forward to hearing from you again soon.

Posted 2 years ago

“Good service, friendly and convenient delivery method, plus good logs. Excellent.”

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Posted 2 years ago

That is great, Neil, thank you. Pleased to hear you received friendly service, and that the delivery was convenient for you. We look forward to hearing from you again soon.

Posted 2 years ago

“Brilliant. Really efficient service and superb delivery service. Would definitely recommend to everyone and we wouldn’t use anyone else.”

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Posted 2 years ago

Thank you for leaving us a review, Antony. This is great to hear. We hope the logs are up to standard too.

Posted 2 years ago

“Good product, friendly delivery as always”

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Posted 2 years ago

Thank you, Nathan. Pleased to hear you received friendly delivery service, and glad to hear you like the product. We hope to hear from you again very soon.

Posted 2 years ago

“Great product as always.”

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Posted 2 years ago

Thank you, Jane. Great to hear. Glad that it is always up to standard!

Posted 2 years ago

“Excellent service and product; we plan to use Dalby forever!”

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Posted 2 years ago

This is great, Paul. Very pleased to hear our product and services are up to standard. We look forward to hearing from you again very soon!

Posted 2 years ago

Dalby Firewood is rated 4.9 based on 6,171 reviews