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Dalby Firewood Reviews

4.9 Rating 6,483 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
4,654
 Metrics Info
4.9
Based on 6,483 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Melvyn Teare
Verified Buyer
“Excellent service right to the wood shed. Brilliant - Thank you”
Helpful Report
Posted 3 years ago
Andrew Moorcroft
Verified Buyer
“Good quality logs and the delivery service is first class”
Helpful Report
Posted 3 years ago
Barney M
Verified Reviewer
“Great wood but terrible delivery. Unfortunately they use an unreliable delivery company that don't contact you (on 2 out of 2 occasions). Then they redeliver at a time that you don't agree to or can't make. Wouldn't recommend using Dalby until their delivery and customer service improves.”
Helpful Report
Posted 3 years ago
Hi Barney, i do apologise that your delivery did not go as planned, but sometimes unforeseen circumstances do get in the way which are unavoidable. If a delivery cannot be made, the 3rd party delivery company reschedule the day after unless advised otherwise. On this occasion they kept your delivery until a day you were happy to receive.
Posted 3 years ago
Linda Lockhart
Verified Buyer
“Great customer service, always helpful.”
Helpful Report
Posted 3 years ago
Catherine Martin
Verified Buyer
“Good communication. Friendly customer service when I telephoned to amend my order. Early delivery. Well packaged.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Logs were delivered on time. Nice dry good logs in a weatherproof bag . We ordered the ash logs. I’ll be using Dalby Firewood from now on and have recommended them to friends”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Delivered efficiently and on time.”
Helpful Report
Posted 3 years ago
Mark Walker
Verified Buyer
“As usual a friendly and efficient service.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“5 out of 5. Good sized dry logs”
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Posted 3 years ago
Gary Clarke
Verified Buyer
“Excellent swift service”
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Posted 3 years ago
Stewart Edwards
Verified Buyer
“Excellent service as always, thank you .”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Always good service , easy to order and qood quality logs.”
Helpful Report
Posted 3 years ago
Jeff Eyre
Verified Buyer
“Rate 5 Excellent service driver assistance good will be using them again”
Helpful Report
Posted 3 years ago
Chris Bull
Verified Buyer
“Not just superb logs but excellent service as always.”
Helpful Report
Posted 3 years ago
Gillian Adey
Verified Buyer
“Excellent! Delivered efficiently with a smile and a friendly driver. Thank you!”
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Posted 3 years ago
Keith Makinson
Verified Buyer
“As we have not yet used any of the wood, it is difficult to comment. However, yet again, the delivery man was most unpleasant and uncooerative. The delivery is always a trial!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service as always. I use the slow burning ash in my open fire and it burns well.”
Helpful Report
Posted 3 years ago
Esmeralda Ndoni
Verified Buyer
“A great company that delivered a great batch of wood. I have ordered from other companies before but the quality, amount of wood and service from Daley firewood is outstanding. This is my go to company now. I highly recommend them.”
Helpful Report
Posted 3 years ago
James Austermuhle
Verified Buyer
“Good product, competitive price, friendly efficient staff, fast delivery”
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Posted 3 years ago
Dean Royles
Verified Buyer
“Double check the prices! We got a lower price then we were charged extra £35. I emailed then phoned. Even though I sent a screen shot of the cheaper price but I had already made an order. They weren’t the cheapest so we’ll not be ordering again”
Helpful Report
Posted 3 years ago
Hi Dean We do not profess to be the cheapest, never have done. We excel on quality and this comes at a cost. Hope you like the product and thanks for taking time to review.
Posted 3 years ago
Dalby Firewood is rated 4.9 based on 6,483 reviews
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