Dalby Firewood Reviews

4.9 Rating 6,180 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,180 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

Dalby Firewood 5 star review on 2nd February 2024

Bob Read

173

Anonymous

Anonymous // 01/01/2019

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“Quick efficient service with a first class product”

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Posted 3 years ago

Thank you for the review, Gill. Very pleased to hear you are impressed with the product and the service provided. We look forward to hearing from you again.

Posted 3 years ago

“Since buying a log burner about three years ago we have only bought our logs from Dalby Firewood. Why? All of the different woods we have bought have been as described and high quality. The deliveries happen when they say they will and the delivery staff are pleasant efficient and helpful. Why would I change”

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Posted 3 years ago

That is great to hear! It is always a pleasure. Thank you for your loyal custom and we look forward to hearing from you again very soon.

Posted 3 years ago

“Took a little while to arrive but service was good. Only a shame they won’t take away previous log deliveries bag. Seems a waste and not very eco.”

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Posted 3 years ago

Hi Adam, thank you for leaving us a review. We hope the logs are up to standard. We do try to deliver within 7 days, however, it can be difficult when we are provided with only one day you can accept delivery. We do also take away the previous bags if requested. Please pop this on your notes on your next order. Thank you.

Posted 3 years ago

“Great service as always , had to reschedule but no problem delivery was smack on time.”

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Posted 3 years ago

Thank you, Bob. We hope you enjoy the logs. and we look forward to hearing from you again soon.

Posted 3 years ago

“Good service, friendly and convenient delivery method, plus good logs. Excellent.”

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Posted 3 years ago

That is great, Neil, thank you. Pleased to hear you received friendly service, and that the delivery was convenient for you. We look forward to hearing from you again soon.

Posted 3 years ago

“Brilliant. Really efficient service and superb delivery service. Would definitely recommend to everyone and we wouldn’t use anyone else.”

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Posted 3 years ago

Thank you for leaving us a review, Antony. This is great to hear. We hope the logs are up to standard too.

Posted 3 years ago

“Good product, friendly delivery as always”

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Posted 3 years ago

Thank you, Nathan. Pleased to hear you received friendly delivery service, and glad to hear you like the product. We hope to hear from you again very soon.

Posted 3 years ago

“Great product as always.”

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Posted 3 years ago

Thank you, Jane. Great to hear. Glad that it is always up to standard!

Posted 3 years ago

“Excellent service and product; we plan to use Dalby forever!”

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Posted 3 years ago

This is great, Paul. Very pleased to hear our product and services are up to standard. We look forward to hearing from you again very soon!

Posted 3 years ago

“Good Service.”

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Posted 3 years ago

Thank you, Linda. We hope you are enjoying the logs too!

Posted 3 years ago

“5* Review. Excellent service, efficient delivery and dry wood at a reasonable price. Will definitely be using again!”

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Posted 3 years ago

Thank you for leaving us a review, Daryl. Glad that you received excellent service, as well as the excellent wood! We are looking forward to hearing from you again in the near future.

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Great! Thank you, Jan. We hope you are enjoying the logs too.

Posted 3 years ago

“Will definitely use again, excellent service and wood!!”

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Posted 3 years ago

Thank you for this lovely review. Pleased to hear the service and product is excellent. We look forward to hearing from you again.

Posted 3 years ago

“Delivered on time and date. No problem.”

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Posted 3 years ago

That is great to hear, John. Glad that your experience with us was great. We hope that we will be hearing from you again soon.

Posted 3 years ago

“Very prompt service and great product”

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Posted 3 years ago

Thank you, Colin. Glad that your logs got to you promptly and that you approve of the product. We hope that we will be hearing from you again soon.

Posted 3 years ago

“Superb logs excellent packaging awesome Driver very pleased”

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Posted 3 years ago

Thank you for the review, Steven, that is great to hear. We are glad the service was up to standard as well as the logs! We hope that we will be hearing from you again.

Posted 3 years ago

“Quick efficient service, friendly driver too 👍”

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Posted 3 years ago

Thank you for leaving us a review, Mike. Glad that we could get your logs to you promptly and we hope the product was up to standard. We hope that your experience with us would allow us to receive a 5*, rather than a 4. Look forward to hearing from you again soon.

Posted 3 years ago

“Excellent service - easy on-line ordering, fast delivery and top quality logs. Highly recommended.”

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Posted 3 years ago

That's great, Michael, thank you. Glad it was an easy process for you and pleased you got your delivery in good time. Enjoy the logs and we hope to hear from you again soon.

Posted 3 years ago

“Always good quality”

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Posted 3 years ago

Thank you, Vera, that is great to hear. Look forward to hearing from you again soon.

Posted 3 years ago

“Just spent a day stacking a large crate of ash. Excellent value for stocking up before energy price rises in April. Delivery lady cheerful and very helpful.”

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Posted 3 years ago

Thank you for the review, Frank. It sounds like the day stacking the logs is worth it! Enjoy, and we hope to hear from you again soon.

Posted 3 years ago

Dalby Firewood is rated 4.9 based on 6,180 reviews