Dalby Firewood Reviews

4.9 Rating 6,595 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,595 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a crate of birch. Great quality, burns well. The crate itself is now kindling....even better value!”

Helpful Report

Posted 5 years ago

Thank you for the review! Glad you were happy with the product.

Posted 5 years ago

“Polite and helpful message to let us know our delivery would be a day late. It was still a very prompt delivery. Really good customer service. Their lumpwood charcoal works really well in our fire pit. Much less smoke than when using logs.”

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Posted 5 years ago

Thank you Vee! We pride ourself on our customer service and make sure that the customer is well informed with any issues we have to deal with.

Posted 5 years ago

“Due to traffic the delivery slot was missed - but I was kept advised by Customer Service who were superb. When driver arrived he went above and beyond by helping pull a heavy load up a short incline. Thanks Dalby.”

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Posted 5 years ago

Thank you for this lovely review Andrew. Obviously obstacles get in our way but we make sure we keep our customers are always updated and kept in the loop. This is a rare occurrence.

Posted 5 years ago

“I can only review your delivery and the size of the bags received, both of which are rated highly. Hoping that the charcoal and its performance is up to the same high standard when used at the weekend, I very much prefer to order formt eh UK rather than have imported Chinese charcoal”

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Posted 5 years ago

Thank you for your review Keith. Glad you were happy with our product and I hope you are satisfied with our charcoal!

Posted 5 years ago

“We haven't used our new barbeque coals yet as the weather has been poor but we used your product last year and it was brilliant. My husband said it was the best he had ever used.”

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Posted 5 years ago

Thank you for this review. So glad you liked our product. Look forward to hearing from you again soon.

Posted 5 years ago

“The usual good service”

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Posted 5 years ago

Thank you Suzanne!

Posted 5 years ago

“Great firewood for my pizza love the variation in sizes and small enough to give an even burn. Would recommend this to everyone with a home pizza oven and excellent value.”

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Posted 5 years ago

Thank you Colin. So glad you were happy with our firewood! Hope to hear from you again soon!

Posted 5 years ago

“Excellent service, prompt delivery and always very friendly staff”

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Posted 5 years ago

Thank you for your lovely feedback and 5* review!

Posted 5 years ago

“Great delivery service and lump wood quality looks fantastic. Really happy I shopped here!”

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Posted 5 years ago

Brilliant Daniel! Look forward to hearing from you again and thank you for shopping with us!

Posted 5 years ago

“Good wood and delivered I the time slot given. Recommended”

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Posted 5 years ago

Thank you Chris for your review and the recommendation!

Posted 5 years ago

“Great service, quick delivery. Nice company to work with”

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Posted 5 years ago

Thank you for sharing your lovely review!

Posted 5 years ago

“Absolutely brilliant lump wood. I've tried several brands of lump wood for the BBQ, even the major expensive brands and nothing compares to Dalby Firewood. The bag is full of big solid lumps rather than dust and shrapnel that I'm used to from other suppliers. It lights quickly and burns hot and consistently. One very happy customer, thank you!”

Dalby Firewood 5 star review on 24th April 2021

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Posted 5 years ago

Brilliant! Thank you for this review! So happy you were pleased with the product and thank you for the excellent pictures.

Posted 5 years ago

“Prompt delivery of what we ordered”

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Posted 5 years ago

Thank you for your review!

Posted 5 years ago

“Prompt service and delivery. Would use again”

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Posted 5 years ago

Thank you for taking time to leave us this great review! Look forward to hearing from you again soon!

Posted 5 years ago

“Always a very fast delivery from placing the order. Delivery drivers are always very nice and helpful. Excellent choice of wood available to order.”

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Posted 5 years ago

Thank you for your review. Glad to hear that delivery was fast and you were happy with the wood!

Posted 5 years ago

“Great booking system, they emailed and texted to say when delivery would be, and then again when it was delivered successfully. Product was of high standard, will be ordering again!”

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Posted 5 years ago

Thank you for this lovely review. Glad you found our booking system helpful. Look forward to hearing from you soon!

Posted 5 years ago

“Logs are great. Quick delivery and left exactly where we asked.”

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Posted 5 years ago

Many thanks for the 5* review Samantha, great to hear you were happy with the delivery!

Posted 5 years ago

“Excellent service and excellent product. Would highly recommend Dalby Firewood.”

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Posted 5 years ago

Thank you for your 5* review!

Posted 5 years ago

“Delivery was delayed by delivery company but got a call from delivery company AND Dalby Firewood to check if a following day delivery ok. (Which it was)”

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Posted 5 years ago

Thank you for your understanding review. Any deliveries that are delayed are dealt with promptly and customers updated. Delays rarely happen but unfortunately cannot be helped due to the nationwide delivery network. We appreciate your patience.

Posted 5 years ago

“Excellent service as always”

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Posted 5 years ago

Good to hear! Thank you for your review.

Posted 5 years ago

Dalby Firewood is rated 4.9 based on 6,595 reviews