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Dalby Firewood Reviews

4.9 Rating 6,589 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
4,770
 Metrics Info
4.9
Based on 6,589 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Sue Hardman
Verified Buyer
“Thanks again delivered on time despite road problems.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“The delivery nan was very friendly and helpful. The wood looks very good quality. Probably the best I’ve come across.. I normally buy small packs from B and Q and Aldi which tend to be damp.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Delivery of this year's order was the day after the delivery day stated through no fault of Dalby Firewood which was no issue for me and on the day of delivery the driver couldn't have been more helpful and transported the wood crate into my garage using an electric trolley just where I had made a space. Times being what they are, companies that rely on the transport and haulage network have to be cut some slack so on this occasion I really have no reason to complain.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very pleased with service all arrived in the time slot specified & swiftly moved into my garage as requested.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Really happy with the help I received in making my purchase and the delivery was timely and well done. Will definitely be using Dalby Firewood again.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent efficient service prompt delivery lovely driver friendly start to finish could not fault thank you”
Helpful Report
Posted 4 years ago
Melvyn Teare
Verified Buyer
“Excellent service right to the wood shed. Brilliant - Thank you”
Helpful Report
Posted 4 years ago
Andrew Moorcroft
Verified Buyer
“Good quality logs and the delivery service is first class”
Helpful Report
Posted 4 years ago
Barney M
Verified Reviewer
“Great wood but terrible delivery. Unfortunately they use an unreliable delivery company that don't contact you (on 2 out of 2 occasions). Then they redeliver at a time that you don't agree to or can't make. Wouldn't recommend using Dalby until their delivery and customer service improves.”
Helpful Report
Posted 4 years ago
Hi Barney, i do apologise that your delivery did not go as planned, but sometimes unforeseen circumstances do get in the way which are unavoidable. If a delivery cannot be made, the 3rd party delivery company reschedule the day after unless advised otherwise. On this occasion they kept your delivery until a day you were happy to receive.
Posted 4 years ago
Linda Lockhart
Verified Buyer
“Great customer service, always helpful.”
Helpful Report
Posted 4 years ago
Catherine Martin
Verified Buyer
“Good communication. Friendly customer service when I telephoned to amend my order. Early delivery. Well packaged.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Logs were delivered on time. Nice dry good logs in a weatherproof bag . We ordered the ash logs. I’ll be using Dalby Firewood from now on and have recommended them to friends”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Delivered efficiently and on time.”
Helpful Report
Posted 4 years ago
Mark Walker
Verified Buyer
“As usual a friendly and efficient service.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“5 out of 5. Good sized dry logs”
Helpful Report
Posted 4 years ago
Gary Clarke
Verified Buyer
“Excellent swift service”
Helpful Report
Posted 4 years ago
Stewart Edwards
Verified Buyer
“Excellent service as always, thank you .”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Always good service , easy to order and qood quality logs.”
Helpful Report
Posted 4 years ago
Jeff Eyre
Verified Buyer
“Rate 5 Excellent service driver assistance good will be using them again”
Helpful Report
Posted 4 years ago
Chris Bull
Verified Buyer
“Not just superb logs but excellent service as always.”
Helpful Report
Posted 4 years ago
Dalby Firewood is rated 4.9 based on 6,589 reviews
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