Dalby Firewood Reviews

4.9 Rating 6,171 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,171 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery nothing to fault thank you”

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Posted 3 years ago

Thank you for leaving us a review. Glad to hear you are pleased with the service and we hope to hear from you again soon.

Posted 3 years ago

“Good communication and very efficient and friendly delivery.”

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Posted 3 years ago

Thank you for leaving us a review. We are happy to hear you are pleased with the service and we hope you enjoy the product. We look forward to hearing from you again soon.

Posted 3 years ago

“Friendly staff handled initial query regarding pre Xmas delivery. Ordered online, quick and easy with plenty of products to choose from. After reading really insightful information on each type of wood available, I opted for Dalby gold and was pleased to be able to choose between the type of cut (standard and/or thin) Communication was excellent, received notification and took delivery three days later. Driver delivered where specified and even used a trolley to position the well wrapped goods close to my garden gate. Logs were excellent, very clean and cut to specific size. Once emptied there were no scraps left at the bottom of the bag. Burn extremely well, superior quality and outstanding service. Will definitely buy from Dalby again, highly recommended.”

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Posted 3 years ago

Thank you for taking the time to leave us this lovely review. We are glad to hear how pleased you are with the product you received as well as the delivery service and customer service upon ordering. Enjoy the wood and we look forward to hearing from you again soon!

Posted 3 years ago

“Easy to use website, I changed my delivery date after the order was confirmed. Customer service was excellent, delivery driver was very helpful. Can’t fault the service AND the logs were great too. This was my first time using Dalby Firewood and I will continue using them. Highly recommended!”

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Posted 3 years ago

Thank you for taking the time to leave us this review. We are happy you're pleased with the service you received, as well as the logs! We look forward to hearing from you again soon.

Posted 3 years ago

“Never had any problems with delivery or quality of wood, no complaints here”

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Posted 3 years ago

Thank you for this 5* review, Duncan. It's a pleasure, as always! We look forward to hearing from you again soon.

Posted 3 years ago

“Excellent service from ordering to delivery, great product too! I will certainly use them again. Thank you all very much.”

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Posted 3 years ago

Thank you for this 5* review, Alison. We're glad to hear you're happy with the service provided. We look forward to hearing from you again shortly!

Posted 3 years ago

“Easy order, easy efficient and polite delivery…..wood looks good but haven’t burnt any yet….”

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Posted 3 years ago

Thank you for taking the time to leave us this review. We're pleased you're happy with the ordering and delivery process and hope you're just as pleased when you start burning the wood!

Posted 3 years ago

“Dalby.firewood always friendly staff very helpful and redwood is top notch no waste burns really well would recommend anytime”

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Posted 3 years ago

Thank you for leaving us this kind review, Janet. We are pleased you're happy with the service we offer as well as the logs you received! We hope to hear from you again soon.

Posted 3 years ago

“First class customer service. The logs are brilliant. Will definitely order again. Thank you.”

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Posted 3 years ago

Thank you for leaving us a review. Glad to hear you are pleased with the product and the level of service. We look forward to hearing from you again soon.

Posted 3 years ago

“Excellent Service , prompt delivery , dropped off where requested”

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Posted 3 years ago

Thank you for leaving us a review. We are happy to hear you are pleased with the service provided and we hope to hear from you again soon.

Posted 3 years ago

“Wood looks good, yet to try but would imagine burns as good as it looks.service excellent.”

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Posted 3 years ago

Thank you for leaving us a review. We are glad to hear our service was up to scratch and we hope you enjoy the wood! Hope to hear from you again soon.

Posted 3 years ago

“Amazing service as always. Ordered on the Wednesday. Delivered on the Friday. Best quality wood we’ve ever used. Won’t go anywhere else. We’re stove installers and recommend to all our customers too and they love it too! 🔥🔥”

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Posted 3 years ago

Thank you for this lovely review. Very glad to hear that you are pleased with the product and service we provide! Thank you for the custom and recommendations you're giving to your customers. We look forward to hearing from you again.

Posted 3 years ago

“Excellent process from ordering to delivery and the quality of the logs also superb”

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Posted 3 years ago

Thank you for leaving us a review. We are very happy to hear how pleased you are with the product and also the service provided. We look forward to hearing from you again soon.

Posted 3 years ago

“Once again, very efficient service. The quality of the wood is great and delivery is 100% ( always polite and friendly) Thank you”

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Posted 3 years ago

Thank you for leaving us a lovely review. Very glad to hear you are pleased with the service provided and the product! We look forward to hearing from you again soon.

Posted 3 years ago

“Great delivery great quality”

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Posted 3 years ago

Thank you for leaving us a review. Happy to hear you are pleased with the service provided. Look forward to hearing from you again soon.

Posted 3 years ago

“excellent service, superb product”

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Posted 3 years ago

Thank you for leaving us a review. Glad to hear you are pleased with the product and service provided. We hope to hear from you again soon.

Posted 3 years ago

“Excellent wood , dry & burns really well. Cut to fit the width of most stoves”

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Posted 3 years ago

Thank you for leaving us a review. Glad to hear that you are pleased with the product, Enjoy and we look forward to hearing from you again soon.

Posted 3 years ago

“Delivery on the day & time as promised! Very helpful delivery driver who left the bag near log store.”

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Posted 3 years ago

Thank you for leaving us a review. We are very happy to hear you are pleased with the service and we hope to hear from you again soon.

Posted 3 years ago

“Great wood well stacked into the crate. The crate was delivered into space in our garage by very helpful delivery person.”

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Posted 3 years ago

Thank you for leaving us a review. We are very happy to hear you are pleased and that the delivery was done in a friendly and helpful manner. Hope to hear from you again soon.

Posted 3 years ago

“Full 5 stars - couldn't be anything else! Rapid, perfect delivery, dropped just where we wanted it by an efficient & friendly driver. Product is great, Oak & Birch mix. I could rave on and on but you get the idea - I like these guys”

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Posted 3 years ago

Thank you for leaving us this lovely review. We are very glad to hear how pleased you are with the product and the service was up to standard. We look forward to hearing from you again soon.

Posted 3 years ago

Dalby Firewood is rated 4.9 based on 6,171 reviews