Dalby Firewood Reviews

4.9 Rating 6,171 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,171 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the point of order to the delivery everything was faultless, all the logs were solid and no rotten wood overall very happy 😄”

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Posted 3 years ago

Thank you for leaving us a review. We are very glad to hear how pleased you are with the delivery and logs. We look forward to hearing from you again soon.

Posted 3 years ago

“Really straightforward to order from with a great choice of quality products. Excellent customer service from organisation to actual delivery with staff polite and really helpful. Will definitely be ordering from them again.”

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Posted 3 years ago

Thank you for leaving us a review. Glad to hear you are pleased with the products and service, and we look forward to hearing from you again soon.

Posted 3 years ago

“Good price, swift trouble free delivery and top quality product! Dalby Gold firewood is brilliant.”

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Posted 3 years ago

Thank you for this lovely review. Very glad to hear how pleased you are with the logs and service. We look forward to hearing from you again soon.

Posted 3 years ago

“It arrived when they said, and it was well packed including cling filmed keeping it waterproof. And yes I transferred it all to the shed where I have bulk bags and yes it filled two and a half bags just as they say it will. Thank you Dalby. Martin Riggs”

Helpful Report

Posted 3 years ago

Thank you for the review Martin. very glad to hear how pleased you are with the logs and servie. We look forward to hearing from you again soon.

Posted 3 years ago

“Perhaps not the cheapest but you get easy ordering, first-class service, great delivery and the wood is perfect for our wood burner. Been using Dalby Wood for some years now and would not go anywhere else. 👍”

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Posted 3 years ago

Thank you for leaving us a review, Glad to hear you are pleased with the logs and the service, thank you for your custom. Looking forward to hearing from you again soon.

Posted 3 years ago

“Excellent quality treated mix of hardwood logs which burn very well in our pizza oven and then log burner keeping us warm over winter.”

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Posted 3 years ago

Thank you for leaving us a review. We are pleased to hear that you are happy with the logs you have recieved. We hope to hear from you again soon.

Posted 3 years ago

“Product just as described on website and delivered on time, will buy again”

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Posted 3 years ago

Thank you for leaving us a review. Glad to hear you are pleased with the product and service, we look forward to hearing from you again.

Posted 3 years ago

“Ordered a pallet of kiln dried Ash, delivered and wheeled into my garage by a very pleasant driver. The wood feels like it throws out an enormous amount of heat and we will definitely be ordering some more 😊”

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Posted 3 years ago

Thank you for leaving us a review. We are very happy to hear how pleased you are with the wood, and we look forward to hearing from you again.

Posted 3 years ago

“The usual efficent service from Dalby Firewood”

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Posted 3 years ago

Thank you for leaving us a review. We are pleased you are happy with our service. We hope to hear from you again soon.

Posted 3 years ago

“Always a great service.”

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Posted 3 years ago

Thank you for leaving us a review, very pleased to hear you are happy with the service.

Posted 3 years ago

“Excellent but would appreciate advance timing of delivery say 1 hour before. Other delivery companies keep you updated so not hanging about.”

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Posted 3 years ago

Thank you for the 5* review. Glad you are pleased with the product. We do use a third party delivery company so, unfortunately, we are unable to give out advanced timings. However, AM and PM deliveries are available with a small charge.

Posted 3 years ago

“Have used and will used dalby over and over again…simple, quick and superb quality….who needs more. Happy Christmas to all.”

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Posted 3 years ago

Thank you for leaving us a review. We are very happy to hear you are pleased with your deliveries, and the quality of the product we provide. Hope to hear from you again soon.

Posted 3 years ago

“Great telephone manner delivery on time and well packed”

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Posted 3 years ago

Thank you for leaving a review. We are pleased to hear you are happy with the service and product, and we hope to hear from you agin soon.

Posted 3 years ago

“Thanks very much for the delivery, Wood was exactly as described and delivery was as promised.”

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Posted 3 years ago

Thank you for leaving us a review. We are very pleased to hear you are happy with your delivery and happy with the product you recieved. We hope to hear from you again soon.

Posted 3 years ago

“Excellent service - delivered on time, great delivery driver, excellent product”

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Posted 3 years ago

Thank you for leaving us a review. We are pleased to hear you are happy with the product you received, we will be sure to pass on the message to the delivery driver! We look forward to hearing from you again soon.

Posted 3 years ago

“Very easy to order on line. You could explain exactly where you wanted it. It was delivered to the exact spot with no need to be there. Time delivery slot given to half an hour and it came at that time. Couldn't fault the service. Bag comes with a cover too! I haven't burnt any of the wood yet so can't comment on that”

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Posted 3 years ago

Thank you for leaving us a lovely review. We are very happy to hear you are pleased with our services, and we look forward to hearing from you again soon.

Posted 3 years ago

“Great products easy to order and brilliant service all round”

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Posted 3 years ago

Thank you for leaving us a review, Happy to hear you are pleased with the service. Hope to hear from you again soon.

Posted 3 years ago

“Absolutely spot on easy ordering and delivery was great couldn’t have asked for anything else well done 👍”

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Posted 3 years ago

Thank you for leaving us a review David. Glad to hear you are pleased, and we look forward to hearing from you again.

Posted 3 years ago

“Absolutely Brilliant Service. I Placed My Order on Wednesday & They Were Delivered on Friday. I have used Dalbyfirewood Every Since I Got My Log Burner 5 Years Ago & I Wouldn’t Use Anyone Else.”

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Posted 3 years ago

Thank you for leaving us a lovely review. Very happy to hear how pleased you are. Thank you for your loyal custom, and we look forward to keep on hearing from you!

Posted 3 years ago

“Thanks for the delivery - came a bit early so we missed the driver - although we were both so we can't we can't comment re driver. However, he left the logs in the garage as required. Are the bags returnable with the next delivery? Good start to what is for us is a new service. TR”

Helpful Report

Posted 3 years ago

Thank you for the review. We hope the logs are up to standard. On your next delivery, if you would like us to take the bags from the previous delivery, this would not be a problem. We look forward to hearing from you again soon!

Posted 3 years ago

Dalby Firewood is rated 4.9 based on 6,171 reviews