Dalby Firewood Reviews

4.9 Rating 6,620 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,620 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality logs, delivered on time and offloaded where I want them”

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Posted 8 years ago

Thank you very much Mr Hardman for leaving us a 5* review, we look forward to hearing from you again.

Posted 7 years ago

“Ordered online without a problem.Excellent logs for price paid.Will be using company again.”

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Posted 8 years ago

Thanks very much Neil for leaving us a positive review! We really appreciate it, look forward to hearing from you again.

Posted 7 years ago

“Great service and the logs were perfectly dry as stated. Highly recommed to all..!”

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Posted 8 years ago

Thank you very much for taking the time to leave us a positive review, we really appreciate it! Look forward to hearing from you again

Posted 7 years ago

“Very pleased with experience on our first order. Communications were efficient.q Very pleasant driver. Based on first fire, we expect to have a toasty winter! We will be back! Thanks to you all for great service.”

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Posted 8 years ago

Thank you veyr much for taking the time to leave us a 5* review! We're really pleased to hear you'll be keeping warmer this winter and glad that you were happy with the product & service!

Posted 7 years ago

“very good service and quality of wood which burns well. thank you”

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Posted 8 years ago

Thank you very much for taking the time to leave us a positive review!

Posted 7 years ago

“first class service , we will be recommending our customers to get there logs from Dalby Firewood”

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Posted 8 years ago

Thank you very much for the review! We look forward to working together in the future

Posted 7 years ago

“The kiln dried Ash is perfect for our logburner,slow burning and clean. The £110 load is too big to fit in our side alley and back gate on the trolley, so we have it in front of our cottage on the street . Takes an hour to carry through to woodstore so for us 2 half bags and smaller trolley would work. Worth it for the great logs.”

Dalby Firewood 5 star review on 30th October 2018

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Posted 8 years ago

Thanks very much for taking the time to leave us such a great review! We really appreciate it, glad to see you're stocked up in time for the cold and to hear you're happy with the delivery.

Posted 7 years ago

“The order and delivery process was excellent. I ordered the kiln dried ash in a large bag but it does feel slightly damp. In previous years I ordered the plastic bags but moved to the large bag to save on cost and save plastic usage. Can you help.”

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Posted 8 years ago

“Excellent service, as usual. Website is clear and makes ordering and re-ordering simple and the arrangements for delivery are backed up with emails and texts. The delivery driver is very helpful and cheerful and the product is excellent. Highly recommended.”

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Posted 8 years ago

Thank you very much for taking the time to leave us a positive review we really appreciate the feedback in regards to the website & delivery notifications. Really pleased to hear you were happy with the service! We look forward to hearing from you again

Posted 7 years ago

“Ordered on Friday. Delivered within specified time slot on Monday. High quality logs. Much superior service to the Company I previously used and at very competitive price. Couldn't be happier!”

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Posted 8 years ago

Thanks so much Marlyn for the positive review! We really appreciate it and are so pleased to hear that you're happy with the delivery and product, we look forward to hearing from you again in the future!

Posted 7 years ago

“First class service and product.”

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Posted 8 years ago

Thanks so much for the 5* review!

Posted 7 years ago

“The wood these guys supply is by far the best I have ever used. You may think wood is wood and burns ! Not the case I have had so many low quality logs that are damp and just do not burn and mess up your burner! Dalby delivers a great product and is always on time. No issues. Would never use any one else Well done Dalby.”

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Posted 8 years ago

Thank you so much Mr Warman for a brilliant 5* review! We really appreciate the feedback and we're so pleased to hear that you're happy with the product and delivery. We look forward to hearing from you again!

Posted 7 years ago

“A quick and prompt service when delivering the bulk item. The standard of wood delivered is very good.”

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Posted 8 years ago

Thank you very much Mr Baker for taking the time to leave us a positive review!

Posted 7 years ago

“Fantastic logs and great quick delivery”

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Posted 8 years ago

Thanks very much Mark for the 5* review!

Posted 7 years ago

“Good quality wood,,,, It was useful to know the day before whether delivery would be am or pm. Driver very helpful ...phoned 10mins before he arrived.”

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Posted 8 years ago

Thanks so much Mrs Smith for the great review, we're really happy to hear you were impressed with the delivery service!

Posted 7 years ago

“Our chimney sweep recommended Dalby Firewood and we are extremely happy with the wood. It burns beautifully and gives out lots heat. Ordering online and delivery were very easy, we will definitely order from you again.”

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Posted 8 years ago

Thanks so much Victoria for taking the time to leave us a 5* review, we really appreciate the feedback! We look forward to hearing from you again

Posted 7 years ago

“Good quality logs, would recommend, delivery driver really helpful and polite. Would buy from hear again”

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Posted 8 years ago

Thank very much Alison for taking the time to leave us a 5* review. We're really happy to hear that you're pleased with the delivery, service & product!

Posted 8 years ago

“We used Dalby Firewood for the first time, as we moved into the area fairly recently. They came surprisingly quickly and dropped off our logs as close to our log store as they could, which was very helpful. We are very happy with the service given and the logs.”

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Posted 8 years ago

Thank you very much for taking the time to leave us a 5* review, we always appreciate feedback from our first time customers really pleased to hear that you're happy with the service & delivery.

Posted 8 years ago

“I have used Dalbys logs for a couple of years on and off. Every time I’ve tried cheaper supplies I regret it !!! Keep up the good work.”

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Posted 8 years ago

Thank you very much Mr Whitehall for leaving us such a lovely review, it's always great to have feedback from our loyal customers! We look forward to hearing from you again

Posted 8 years ago

“Processing and delivery good. I ordered 50/50 birch and oak, the mix was probably more 60/40 in favour of birch which was a little disappointing. I would prefer it the other way around but the service and quality can’t be beaten so it won’t stop me using Dalby.”

Helpful Report

Posted 8 years ago

Hi Thanks for your review. We try to get this mix 50/50 but it is difficult to get it exact. Some customers do not like too much oak, some too much birch, but the product is sold as approximately 50/50 and this is what we aim at. Sorry that this isnt the case and we will look into this issue. We feel that a negative 3 star company review is a bit harsh as we were not even aware of the issue. it is just ben brought to our attention through this review. We can resolve issues if we know about them for future reference.

Posted 8 years ago

Dalby Firewood is rated 4.9 based on 6,620 reviews