Dalby Firewood Reviews

4.9 Rating 6,555 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,555 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

Write Your review

Tell us how Dalby Firewood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with service, this is third delivery we have had and the logs are nice and dry and burn well in our stove!”

Helpful Report

Posted 4 years ago

Thank you for the review, Mike. It is great to see you coming back once again. We are happy our service as well as the logs is up to standard. We hope to hear from you again soon for order number 4!

Posted 4 years ago

“Excellent service. Prior notice of delivery date and time and arrived exactly to time and offloaded exactly where I specified.”

Helpful Report

Posted 4 years ago

Thank you, Mike. That is great to hear. We hope you enjoy the logs and we look forward to hearing from you again soon.

Posted 4 years ago

“Excellent product promptly delivered”

Helpful Report

Posted 4 years ago

That's great, thank you Phil. Glad that your delivery got to you on time and we hope to hear from you again soon.

Posted 4 years ago

“Another positive experience. Simple ordering system, delivery bang on time by a very amenable driver, nice dry logs again. Thanks Andrew”

Helpful Report

Posted 4 years ago

That is great to hear, Andrew. It is a pleasure. Enjoy the logs and we look forward to hearing from you again soon.

Posted 4 years ago

“Great product, prompt delivery”

Helpful Report

Posted 4 years ago

Thank you for leaving us a review, Paul. We are pleased to hear that the delivery was made promptly and that you approve of the product. We hope that we from you again very soon.

Posted 4 years ago

“The firewood is of a high quality and the service from Dalby is first class.”

Helpful Report

Posted 4 years ago

That is great to hear, Clare. Thank you for the lovely review. Pleased that your experience with us was of high quality. We hope to hear from you again soon.

Posted 4 years ago

“Excellent service once again from Dalby Firewood Prompt efficient service The wood was mostly Beech and Oak - Kiln Dried hardwood Burns really well”

Helpful Report

Posted 4 years ago

Thank you for the review, Phil. Please to hear that the logs are up to standard and that the delivery got to you in good time. We look forward to hearing from you again very soon.

Posted 4 years ago

“Excellent product as always, delivered as promised, no fuss”

Helpful Report

Posted 4 years ago

Thank you for the review, TIm. Great to hear you are pleased with the product. It was a pleasure as always. Hope to hear from you again soon.

Posted 4 years ago

“Spot on time and lovely logs - as ever!”

Helpful Report

Posted 4 years ago

Thank you for the 5* review, Caroline. We are pleased that we could get your logs to you on time and that you are pleased with the product received. We hope that we will be hearing from you again very soon.

Posted 4 years ago

“Really good quality firewood logs. Pallet untreated and great for kindling. Delivery as promised. Can’t fault the whole operation.”

Helpful Report

Posted 4 years ago

That is great to hear, thank you, Chris. The crates are also kiln dried so they are brilliant for kindling! We are glad that the delivery date was met and you are pleased with the logs too. We look forward to hearing from you again soon.

Posted 4 years ago

“Efficient service and excellent quality logs”

Helpful Report

Posted 4 years ago

Thank you, John. Pleased to hear you found the service efficient and that the logs are up to standard. We look forward to hearing from you again very soon!

Posted 4 years ago

“Communication could be improved regarding delivery dates but staff excellent when contacted.”

Helpful Report

Posted 4 years ago

Thank you for the review, Matt. We try to deliver within 7 days, and we always send out a text and email the day before the delivery, giving you a half-hour time slot.

Posted 4 years ago

“Quick efficient service with a smile.”

Helpful Report

Posted 4 years ago

That is great, thank you, Janet. Hope the logs are up to standard too! We look forward to hearing from you again soon.

Posted 4 years ago

“Firewood delivered promptly by a very polite and helpful man”

Helpful Report

Posted 4 years ago

Thank you, Susan. Glad you received friendly service and pleased we could get that to you promptly.

Posted 4 years ago

“Brilliant wood and no wastage although price seems to have inflated allot.”

Helpful Report

Posted 4 years ago

Thank you for the review. Glad that you are impressed by the product. Unfortunately, we did have to increase our prices due to the prices of raw materials increasing. We hope that we hear from you again.

Posted 4 years ago

“Quick efficient service with a first class product”

Helpful Report

Posted 4 years ago

Thank you for the review, Gill. Very pleased to hear you are impressed with the product and the service provided. We look forward to hearing from you again.

Posted 4 years ago

“Since buying a log burner about three years ago we have only bought our logs from Dalby Firewood. Why? All of the different woods we have bought have been as described and high quality. The deliveries happen when they say they will and the delivery staff are pleasant efficient and helpful. Why would I change”

Helpful Report

Posted 4 years ago

That is great to hear! It is always a pleasure. Thank you for your loyal custom and we look forward to hearing from you again very soon.

Posted 4 years ago

“Took a little while to arrive but service was good. Only a shame they won’t take away previous log deliveries bag. Seems a waste and not very eco.”

Helpful Report

Posted 4 years ago

Hi Adam, thank you for leaving us a review. We hope the logs are up to standard. We do try to deliver within 7 days, however, it can be difficult when we are provided with only one day you can accept delivery. We do also take away the previous bags if requested. Please pop this on your notes on your next order. Thank you.

Posted 4 years ago

“Great service as always , had to reschedule but no problem delivery was smack on time.”

Helpful Report

Posted 4 years ago

Thank you, Bob. We hope you enjoy the logs. and we look forward to hearing from you again soon.

Posted 4 years ago

“Good service, friendly and convenient delivery method, plus good logs. Excellent.”

Helpful Report

Posted 4 years ago

That is great, Neil, thank you. Pleased to hear you received friendly service, and that the delivery was convenient for you. We look forward to hearing from you again soon.

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,555 reviews