Dalby Firewood Reviews

4.9 Rating 6,485 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and excellent product. Would highly recommend Dalby Firewood.”

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Posted 4 years ago

Thank you for your 5* review!

Posted 4 years ago

“Delivery was delayed by delivery company but got a call from delivery company AND Dalby Firewood to check if a following day delivery ok. (Which it was)”

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Posted 4 years ago

Thank you for your understanding review. Any deliveries that are delayed are dealt with promptly and customers updated. Delays rarely happen but unfortunately cannot be helped due to the nationwide delivery network. We appreciate your patience.

Posted 4 years ago

“Excellent service as always”

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Posted 4 years ago

Good to hear! Thank you for your review.

Posted 4 years ago

“Nice logs, seem to burn well. Delivered on time and as promised - no issue with the service”

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Posted 4 years ago

Thank you for your lovely review! Glad you were happy with our service!

Posted 4 years ago

“i would recommend Dalby Firewood. The ordering process online is simple and efficient, confirmation of order, dispatch and delivery is regular and correct. If you need to call and check something with your order they are helpful and professional. The quality of wood is excellent - we use the wood in our log burner, pizza oven and bbq and the results are excellent.”

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Posted 4 years ago

Thank you so much for this review. Great to hear that you found the ordering online process easy and the dispatch of dates helpful. Look forward to hearing from you again.

Posted 4 years ago

“Excellent quality hard wood for our pizza oven, delivered to our garden gate on a pallet. The wood is beautifully dry and cut to a.good size for pizza making. Great customer service. Definitely recommend them.”

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Posted 4 years ago

Thank you for the great review! Very happy to hear this as we pride ourself on our customer service and quality. Look forward to hearing again from you soon!

Posted 4 years ago

“Good service as always”

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Posted 4 years ago

Many thanks for the 5* review!

Posted 4 years ago

“Quick, efficient delivery. Good quality logs that burn well.”

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Posted 4 years ago

Thank you for your positive review. Great to hear you were happy with the delivery and product quality!

Posted 4 years ago

“Fast delivery greAt product friendly service”

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Posted 4 years ago

Thank you very much for taking the time to leave us a positive review!

Posted 4 years ago

“Wood arrived when promised. It's wood, it burns.”

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Posted 4 years ago

Many thanks Mr Trotter for the positive review.

Posted 4 years ago

“Best charcoal I have ever bought”

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Posted 4 years ago

Thank you very much for the brilliant 5* review!

Posted 4 years ago

“Once again great product with speedy reliable delivery. I have used Dalby many many times for my kiln dried wood. The cut size is perfect for wood burners and the fact that the timber is well dried keeps the fire burning cleanly and complies with the Government future requirement”

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Posted 4 years ago

Thank you very much Robin for taking the time to leave us such a great 5* review! It's fantastic to hear that you were happy with the delivery and quality of the products. You're absolutely right all our firewood is Woodsure Ready To Burn accredited, ensuring low moisture content and sustainability.

Posted 4 years ago

“The quality of the logs on this recent delivery is no where near the usual good standard”

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Posted 4 years ago

Thank you very much for speaking to us in regards to your comments Mr Dawson, we're glad that we could look into this further for you.

Posted 4 years ago

“I haven’t tried the charcoals yet but if it is anything as good as the customer service I’m it will be as good”

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Posted 4 years ago

Thank you very much John, we're sure you'll be happy with the Charcoal! Happy cooking

Posted 4 years ago

“Excellent service prompt delivery 📦!!”

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Posted 4 years ago

Many thanks John for the 5* review!

Posted 4 years ago

“Great service with prompt delivery. The logs were nicely packaged and the delivery guy left them where I had requested.”

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Posted 4 years ago

Many thanks Paul for the positive review, it's great to hear you were happy with the service and delivery!

Posted 4 years ago

“Excellent service again,good delivery. My concern is stock,or lack of it . However,if your selling top quality,I guess I need to plan sooner when ordering. Thanks again Joe Neenan”

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Posted 4 years ago

Thank you for your positive review Mr Neenan, great to hear you are happy with the service and delivery. Please be assured we have been working extremely hard to ensure consistent stock flow and have varieties of kiln dried stock available.

Posted 4 years ago

“We have used Dalby Firewood for many years - always excellent service”

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Posted 4 years ago

Thank you very much for the positive review, we look forward to hearing from you again for your next delivery!

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Many thanks Chris for the positive review!

Posted 4 years ago

“Excellent delivery and lovely logs as always.”

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Posted 4 years ago

Thank you very much for the 5* review

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,485 reviews