Dalby Firewood Reviews

4.9 Rating 6,337 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,337 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely logs delivered on time and packed well in crates. Very polite deliveryman. Logs are as we expected, nicely cut birch. All dry and looking good. Some of the logs look good enough to use as table decorations. Dalby Firewood is a great company and we have been with them for a few years now. They never disappoint us. - Cosy nights ahead. Thank you.”

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Posted 4 years ago

Thank you very much for taking the time to leave us a 5* review, we really appreciate it. It's brilliant to hear how impressed with the Kiln Dried Birch you were. We look forward to hearing from you again for your next delivery.

Posted 4 years ago

“Excellent product and service let down only by Trev the driver having been given a mobile number with one digit wrong. Tried to call to confirm it would be last delivery at 5pm. Failed so left waiting all day.”

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Posted 4 years ago

Hi Nigel Thanks for the review. Sorry the driver had the wrong number. You did book an all day delivery slot which means the pallet can turn up at anytime as specified on the order process and you also specified that you didn't need to be there to accept delivery, so there was no need to wait in.

Posted 4 years ago

“Really pleased with our order for kiln dried silver birch , delivered promptly, very polite driver , and the logs burn well . Will order from Dolby again without doubt , good value for money”

Dalby Firewood 5 star review on 30th January 2021

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Posted 4 years ago

Many thanks Sally for the great 5* review and photo! We're so happy to hear that you were impressed with the quality and delivery.

Posted 4 years ago

“Great quality logs - delivery spot on the driver very friendly & professional”

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Posted 4 years ago

Many thanks Nigel for the 5* review!

Posted 4 years ago

“Delivered as promised, securely packed so arrive completely dry, the usual excellent quality kiln dried product we have come to expect from Dalby, and why we are repeat customer”

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Posted 4 years ago

Thank you very much Tim for taking the tie to leave us such a great 5* review, we really appreciate the feedback for our loyal customers! It's great to hear you were happy with your bulk bag delivery.

Posted 4 years ago

“Brilliant, efficient, polite. Lovely dry wood.”

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Posted 4 years ago

Many thank Mrs Wilkins for the positive review, we look forward to hearing from you again soon

Posted 4 years ago

“Great service quick responses. Will use again”

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Posted 4 years ago

Thank you very much Kerry for the 5* review!

Posted 4 years ago

“Delivered ahead of schedule - at the time that was advised the day before. First time that I have used them but very happy with the logs and the service.”

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Posted 4 years ago

Many thanks Nick for the positive review, great to hear your delivery was punctual. We look forward to hearing form you again for yoru second delivery.

Posted 4 years ago

“Thank you . I wish other companies were as punctual as you!”

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Posted 4 years ago

Thank you very much Mrs Hardman for the 5* review and kind comments!

Posted 4 years ago

“Very good service as always”

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Posted 4 years ago

Thank you very much Mr Haddock for the positive review, great to hear you were happy with the service.

Posted 4 years ago

“Plenty of notice and updates, good quality wood.”

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Posted 4 years ago

Thank you very much for the 5* review, great to hear you were happy with the delivery communications.

Posted 4 years ago

“Excellent quality as usual. Delivered as requested at top of the drive.”

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Posted 4 years ago

Many thanks for the positive review!

Posted 4 years ago

“Unfortunately due to high demand these poor guys ran out of wood, so we had a short wait but they were excellent letting us know what the problem was and when the order would be fulfilled. Delivered when asked for, excellent service as usual. Perfect company quality goods. Thanks again everyone.”

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Posted 4 years ago

Many thanks Mrs Walker for taking the time to leave us a positive review. We're very happy to hear that although there was a slight delay due to high demand you were happy with the service and delivery. We look forward to hearing from you again soon

Posted 4 years ago

“Prompt delivery by helpful driver. Excellent quality and stayed dry during a cloudburst as the wrapping was first class. *****”

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Posted 4 years ago

Thank you very much Andrew for the 5* review, we really appreciate it. It's brilliant to hear that you were happy with the delivery and quality.

Posted 4 years ago

“Great service and great quality firewood”

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Posted 4 years ago

Thank you for the positive review!

Posted 4 years ago

“Highly efficient and friendly service. Thank you.”

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Posted 4 years ago

Many thanks for the 5* review!

Posted 4 years ago

“Excellent service! Great products. Don’t think it could be much better.”

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Posted 4 years ago

Thank you Mark for taking the time to leave us a positive review. It's great to hear that you were pleased with the service and products.

Posted 4 years ago

“Always such a wonderful company to deal with. Fabulous staff. Always deliver when they say. Just fantastic.”

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Posted 4 years ago

Thank you very much Mrs Lennard for the positive review. We look forward to hearing from you again soon!

Posted 4 years ago

“Delivered on time and placed in garage by the helpful delivery driver. Good quality wood that burns very well. Very satisfied”

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Posted 4 years ago

Thank you very much for the positive review, we're so happy to hear that you were impressed with the products and delivery service.

Posted 4 years ago

“Excellent service . Excellent logs. Can’t ask for more !”

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Posted 4 years ago

Many thanks Robert for the positive review

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,337 reviews