Dalby Firewood Reviews

4.9 Rating 6,510 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,510 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery of what we ordered”

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Posted 5 years ago

Thank you for your review!

Posted 5 years ago

“Prompt service and delivery. Would use again”

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Posted 5 years ago

Thank you for taking time to leave us this great review! Look forward to hearing from you again soon!

Posted 5 years ago

“Always a very fast delivery from placing the order. Delivery drivers are always very nice and helpful. Excellent choice of wood available to order.”

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Posted 5 years ago

Thank you for your review. Glad to hear that delivery was fast and you were happy with the wood!

Posted 5 years ago

“Great booking system, they emailed and texted to say when delivery would be, and then again when it was delivered successfully. Product was of high standard, will be ordering again!”

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Posted 5 years ago

Thank you for this lovely review. Glad you found our booking system helpful. Look forward to hearing from you soon!

Posted 5 years ago

“Logs are great. Quick delivery and left exactly where we asked.”

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Posted 5 years ago

Many thanks for the 5* review Samantha, great to hear you were happy with the delivery!

Posted 5 years ago

“Excellent service and excellent product. Would highly recommend Dalby Firewood.”

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Posted 5 years ago

Thank you for your 5* review!

Posted 5 years ago

“Delivery was delayed by delivery company but got a call from delivery company AND Dalby Firewood to check if a following day delivery ok. (Which it was)”

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Posted 5 years ago

Thank you for your understanding review. Any deliveries that are delayed are dealt with promptly and customers updated. Delays rarely happen but unfortunately cannot be helped due to the nationwide delivery network. We appreciate your patience.

Posted 5 years ago

“Excellent service as always”

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Posted 5 years ago

Good to hear! Thank you for your review.

Posted 5 years ago

“Nice logs, seem to burn well. Delivered on time and as promised - no issue with the service”

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Posted 5 years ago

Thank you for your lovely review! Glad you were happy with our service!

Posted 5 years ago

“i would recommend Dalby Firewood. The ordering process online is simple and efficient, confirmation of order, dispatch and delivery is regular and correct. If you need to call and check something with your order they are helpful and professional. The quality of wood is excellent - we use the wood in our log burner, pizza oven and bbq and the results are excellent.”

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Posted 5 years ago

Thank you so much for this review. Great to hear that you found the ordering online process easy and the dispatch of dates helpful. Look forward to hearing from you again.

Posted 5 years ago

“Excellent quality hard wood for our pizza oven, delivered to our garden gate on a pallet. The wood is beautifully dry and cut to a.good size for pizza making. Great customer service. Definitely recommend them.”

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Posted 5 years ago

Thank you for the great review! Very happy to hear this as we pride ourself on our customer service and quality. Look forward to hearing again from you soon!

Posted 5 years ago

“Good service as always”

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Posted 5 years ago

Many thanks for the 5* review!

Posted 5 years ago

“Quick, efficient delivery. Good quality logs that burn well.”

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Posted 5 years ago

Thank you for your positive review. Great to hear you were happy with the delivery and product quality!

Posted 5 years ago

“Fast delivery greAt product friendly service”

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Posted 5 years ago

Thank you very much for taking the time to leave us a positive review!

Posted 5 years ago

“Wood arrived when promised. It's wood, it burns.”

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Posted 5 years ago

Many thanks Mr Trotter for the positive review.

Posted 5 years ago

“Best charcoal I have ever bought”

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Posted 5 years ago

Thank you very much for the brilliant 5* review!

Posted 5 years ago

“Once again great product with speedy reliable delivery. I have used Dalby many many times for my kiln dried wood. The cut size is perfect for wood burners and the fact that the timber is well dried keeps the fire burning cleanly and complies with the Government future requirement”

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Posted 5 years ago

Thank you very much Robin for taking the time to leave us such a great 5* review! It's fantastic to hear that you were happy with the delivery and quality of the products. You're absolutely right all our firewood is Woodsure Ready To Burn accredited, ensuring low moisture content and sustainability.

Posted 5 years ago

“The quality of the logs on this recent delivery is no where near the usual good standard”

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Posted 5 years ago

Thank you very much for speaking to us in regards to your comments Mr Dawson, we're glad that we could look into this further for you.

Posted 5 years ago

“I haven’t tried the charcoals yet but if it is anything as good as the customer service I’m it will be as good”

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Posted 5 years ago

Thank you very much John, we're sure you'll be happy with the Charcoal! Happy cooking

Posted 5 years ago

“Excellent service prompt delivery 📦!!”

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Posted 5 years ago

Many thanks John for the 5* review!

Posted 5 years ago

Dalby Firewood is rated 4.9 based on 6,510 reviews