Dalby Firewood Reviews

4.9 Rating 6,171 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,171 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“IT WAS THE USUAL FRIENDLY, PROFESSIONAL AND EFFICIENT SERVICE I'VE BECOME USED TO. MANY THANKS.”

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Posted 3 years ago

Thank you for taking the time to leave us this lovely review Mr Bury.

Posted 3 years ago

“I always order my wood from these guys. Excellent service always on time with allocated time slots, excellent customer care, staff and drivers are excellent. Wood quality is just brilliant very dry and burns beautiful, excellent value for money. Kindling and firelighters are excellent too. I cannot report a negative at all. Thanks again for continued excellent service!😁”

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Posted 3 years ago

Thank you for your kind words, Jeanette. We're so glad you're happy with our service as well as the products you have purchased. We look forward to hearing from you again shortly!

Posted 3 years ago

“Always a great service! Easy to order from and the wood is good quality.”

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Posted 3 years ago

Thanks for taking your time to leave us this review, it's great you're happy with our service, as well as the quality of our products! We look forward to hearing from you again soon.

Posted 3 years ago

“Efficient service very pleasant staff. Good quality wood. Will continue to order”

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Posted 3 years ago

Thank you for taking your time to leave us this lovely review. We're glad you're happy with the service you have received - and the logs too! We look forward to hearing from you again soon.

Posted 3 years ago

“Good quality product, very good service”

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Posted 3 years ago

Thanks for leaving us this review, James. It's great you're happy with the product and service you received. We look forward to hearing from you again soon!

Posted 3 years ago

“Super fast delivery, love that the bulk bags have a cover over the logs so they are protected from getting wet if you haven’t got a log store. Logs burn really well in a stove and give out a lot of heat and do not burn down too quickly.”

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Posted 3 years ago

Thanks for taking your time to leave us this review, Lisa. We're glad you're satisfied with your bulk bag order and hope to hear from you again in the near future!

Posted 3 years ago

“Spot on! Thank you for the service”

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Posted 3 years ago

Thanks for leaving us this review, we're glad you're satisfied with the service you received!

Posted 3 years ago

“Always good quality wood. The delivery driver is always helpful in putting the pallet or bag in the best place they can get to.”

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Posted 3 years ago

Thank you for taking your time to leave us this kind review. We look forward to hearing from you again soon!

Posted 3 years ago

“The delivery man was very helpful”

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Posted 3 years ago

Thank you for the lovely review Susan!

Posted 3 years ago

“Great selection of wood and excellent service”

Dalby Firewood 5 star review on 21st September 2021

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Posted 3 years ago

Thank you for taking the time to leave us this lovely review.

Posted 3 years ago

“Very good service, delivered to exactly where we requested. Wood is fantastic to burn, would recommend Dalby Firewood to anyone that has a log burner.”

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Posted 3 years ago

Thank you for taking your time to leave us this review - we're glad you're happy with both our products and the service you have received! We hope to hear from you again soon.

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Thank you for leaving us this 5* review, Carolyn!

Posted 3 years ago

“Excellent service. Trustworthy and good communications. Have used Dalby before and will continue to do so .”

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Posted 3 years ago

Thanks for leaving us this review. We're glad you're pleased with the service you have received from us and we look forward to hearing from you again soon!

Posted 3 years ago

“Excellent product Friendly & efficient service. Regular customer, always been satisfied. Thank you!”

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Posted 3 years ago

Thanks for leaving us this kind review, Mick. We appreciate your custom and look forward to hearing from you again soon!

Posted 3 years ago

“Wow, what a find! Order delivered promptly abd can vouch for the A+ quality of the charcoal and pizza oven wood”

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Posted 3 years ago

Thanks for leaving us this review. We're glad you're pleased with your delivery and look forward to hearing from you again soon!

Posted 3 years ago

“Excellent service. As we had no knowledge of the different kinds of wood and how they burn, I tang for help, she helped me to understand what we needed. They came earlier than expected and he took the bag down the drive to the garage so that we only had a short way to barrow it to the back garden. Was really helpful when I asked the difference between the two woods we had ordered. Will definitely use again. Thanks”

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Posted 3 years ago

Thank you for taking your time to leave us this lovely review. We're glad your first order went well and we look forward to hearing from you again in the near future!

Posted 3 years ago

“I have found that Dalby Firewood go out of their way to accommodate their customers. I have a small oven and need thinly cut logs. On this order they pulled out all the stops to ensure I received a load of thinly cut logs. If this could be guaranteed on every order I would give them five stars.”

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Posted 3 years ago

Thanks for taking your time to leave us this review. As we deal with raw materials, it is hard to have a regular supply of thin cut but it's great to hear that we have gone above and beyond for you on this occasion! We hope to hear from you again soon.

Posted 3 years ago

“Last year was my first using wood from Dalby, and the burn was superb; this year I had no hesitation to restock. The office was friendly and efficient, the delivery as agreed and on time, whats not to like?”

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Posted 3 years ago

Thank you for taking your time to leave us this review. We're glad you're happy with the product and the service you received. We look forward to hearing from you again soon!

Posted 3 years ago

“Great service and timed delivery . Wood always good and well seasoned. Very reliable company.”

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Posted 3 years ago

Thank you for taking your time to leave us this review, it's great you're happy with our delivery process, as well as the service and products you received! We look forward to hearing from you again soon.

Posted 3 years ago

“Prices leap £5 on new orders”

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Posted 3 years ago

Thanks for the 5* review, Ed. We have, unfortunately, had to increase our prices slightly due to the rise in cost of raw material.

Posted 3 years ago

Dalby Firewood is rated 4.9 based on 6,171 reviews