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Dalby Firewood Reviews

4.9 Rating 6,330 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
4,494
 Metrics Info
4.9
Based on 6,330 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Frank
Verified Buyer
“Th square blocks you supplied are very good , the sample log was too big as I need 6 to 7 inches for my burner.”
Helpful Report
Posted 11 years ago
Thank you for taking the time to send a review. How might we improve our service as the four star review suggests we could do better. Please inform us any improvements we can make. kindest regards The Dalby Firewood team.
Posted 10 years ago
Anonymous
Verified Buyer
“driver was very good and could not do enough”
Helpful Report
Posted 11 years ago
Jean
Verified Buyer
“Some of the logs were a little bit big & heavy for an older woman like me to manoeuvre into my stove when it is already hot! I was satisfied with the seasoned hardwood logs, because I ordered them early to store before winter, & next time I shall have Dalby Gold, the top of the range, to compare them.”
Helpful Report
Posted 11 years ago
Kenneth
Verified Buyer
“Dalby Firewood were great to deal with - friendly and efficient. Their wood is excellent. We will certainly use them again.”
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Posted 11 years ago
Catherine
Verified Buyer
“Love the fact that the wood comes in bags so there is no mess”
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Posted 11 years ago
Barbara
Verified Buyer
“The lorry driver dump the logs at the end on the pebbled drive but luckily we had a neighbour with a fork lift that dropped them nearer to the two garden sheds. the size of the wood is good as my log burner is small, have a few cuts that will not fit in the fire but overall good. Burns well but fast burning.”
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Posted 11 years ago
Ivan
Verified Buyer
“Straight forward thanks”
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Posted 11 years ago
Susan
Verified Buyer
“Athens logs are great but are a bit expensive”
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Posted 11 years ago
Martin
Verified Buyer
“Very pleased with the quality of the wood. My rating would have been very good if you had let me know when my order was going to be delivered.”
Helpful Report
Posted 11 years ago
Thank you for your feed back Mr Hill. Regarding the communication, we tried to contact you several times on your landline, with out success. We do not have a mobile number for you on our system which makes it very difficult, so we made the decision to deliver the logs in a suitable place and left them covered. Sorry if this caused you inconvenience. Kindest regards The Dalby Firewood Team
Posted 11 years ago
Dalby Firewood is rated 4.9 based on 6,330 reviews
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