Dalby Firewood Reviews

4.9 Rating 6,321 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,321 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 12th December 2025

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

175

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great wood, delivered timely and a friendly driver who place the pallet just were needed.”

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Posted 4 years ago

Thank you very much Scott for the positive review, we're so pleased to hear that you were happy with the delivery and products.

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you for taking the time to leave us this review!

Posted 4 years ago

“Great service with prompt delivery. The logs were nicely packaged and the delivery guy left them where I had requested.”

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Posted 4 years ago

Many thanks Paul for the positive review, it's great to hear you were happy with the service and delivery!

Posted 4 years ago

“Excellent service again,good delivery. My concern is stock,or lack of it . However,if your selling top quality,I guess I need to plan sooner when ordering. Thanks again Joe Neenan”

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Posted 4 years ago

Thank you for your positive review Mr Neenan, great to hear you are happy with the service and delivery. Please be assured we have been working extremely hard to ensure consistent stock flow and have varieties of kiln dried stock available.

Posted 4 years ago

“Good quality but not the cheapest”

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Posted 4 years ago

Many thanks Gill for the positive review, we really appreciate it. It's great to hear you were pleased with the quality. We keep our margins as low as possible, we only use the best quality raw materials to produce our products which is reflected in the price.

Posted 4 years ago

“Prompt and polite delivery.”

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Posted 4 years ago

Many thanks for the positive review!

Posted 4 years ago

“Firewood brilliant however the delivery company took no notice of the size of the delivery truck. Felt sorry for the driver having to maneuver his truck in the restricted area in my road.”

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Posted 4 years ago

Many thanks Mr Bessell for the positive review, it's great to hear that you were happy with the products you received. I'm sorry to hear that the depot had not taken note of our delivery instructions, please be assured these were passed on. We're happy to hear that the driver managed to deliver on time despite this.

Posted 4 years ago

“Good fast delivery”

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Posted 4 years ago

Many thanks for the positive review

Posted 4 years ago

“Great product - burns cleanly and puts out a lot of heat. Delivery exactly on time and as advised on the website. It was a shame a lot of the packs were out of stock but it has been cold lately...”

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Posted 4 years ago

Thank you veyr much for the positive review, we're happy to hear you were pleased with the product and delivery.

Posted 4 years ago

“Excellent product and service let down only by Trev the driver having been given a mobile number with one digit wrong. Tried to call to confirm it would be last delivery at 5pm. Failed so left waiting all day.”

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Posted 4 years ago

Hi Nigel Thanks for the review. Sorry the driver had the wrong number. You did book an all day delivery slot which means the pallet can turn up at anytime as specified on the order process and you also specified that you didn't need to be there to accept delivery, so there was no need to wait in.

Posted 4 years ago

“The ordering and delivering of the logs exceeded expectations. The goods arrived on time and were delivered where we asked to, just outside our back door. The logs are great but are covered in dust as if they had been on a building site. Other than that they are very good.”

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Posted 4 years ago

Thank you very much Francesca for taking the time to leave us a great positive review, we're really pleased to hear that you were impressed with the service and delivery.

Posted 4 years ago

“As usual very good service, very good logs conveniently packaged. A delivery tracking system would be a great bonus.”

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Posted 4 years ago

Many thanks for taking the time to leave us a positive review, we're happy to hear you were pleased with your order. This is something we're looking into with the pallet network

Posted 4 years ago

“Very efficient service, even with an unexpected delay in delivery due to an accident. Many thanks”

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Posted 4 years ago

Thank you very much Giles for the positive review, we're so happy to hear that you were impressed with the service. We look forward to hearing from you again.

Posted 4 years ago

“Order placed last minute and processed / delivered a coupe of days later. Great service. Improved bags too I noticed with a cover stitched in. Great quality wood. Would highly recommend.”

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Posted 4 years ago

Thank you very much Mr King for the positive review. We're so happy to hear that you like the new bulk bag design, we look forward to hearing from you again soon.

Posted 4 years ago

“Excellent service - well done!”

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Posted 4 years ago

Many thanks Neil for the positive review!

Posted 4 years ago

“Great service, helpfully checked I hadn’t got the wrong size wood. Delivery timely and communicated. Not 5 star because of choice of wood available.”

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Posted 4 years ago

Thank you very much for taking the time to leave us a positive review!

Posted 4 years ago

“Great service, the delivery guy couldn’t have been more helpful... thanks bud. Good quality product”

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Posted 4 years ago

Thank you very much Richard for taking the time to leave us a positive review! We look forward to hearing from you again for your next delivery.

Posted 4 years ago

“Firewood turned up when expected and is good and very dry.”

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Posted 5 years ago

Many thanks for taking the time to leave us a 5* review! We've very pleased to hear your delivery was on time and you were happy with the quality of the products.

Posted 4 years ago

“Very prompt service Delivery staff helpful”

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Posted 5 years ago

Many thanks for taking the time to leave us a 5* review! We're very happy to hear you found the delivery convenient.

Posted 4 years ago

“The firewood this time was very 'mucky'!and created a lot of smoky atmosphere unfortunately although efficlient in useage.”

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Posted 5 years ago

Thank you very much for your review Maureen, I have looked into this and can see this delivery was a different product to your usual order. I have made a note on your file that you prefer the Dalby Gold Ash. We look forward to hearing from you again soon.

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,321 reviews