Dalby Firewood Reviews

4.9 Rating 6,159 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,159 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

Dalby Firewood 5 star review on 2nd February 2024

Bob Read

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab service”

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Posted 1 year ago

Thank you very much. Hope the delivery went well and the logs are up to standard.

Posted 1 year ago

“Great as always”

Dalby Firewood 5 star review on 14th February 2023

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Posted 1 year ago

Thank you for the review and the photo of the logs in action! Hope the delivery was all okay and we look forward to hearing from you again.

Posted 1 year ago

“I cannot praise Dalby Firewood too highly. Both product and service are excellent. Thank you Dalby Firewood, you make my life much better than it would otherwise be.”

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Posted 1 year ago

Thank you for the lovely review Trevor and for you loyal custom throughout the past few years! Look forward to hearing from you again.

Posted 1 year ago

“Easy to access website, fast ordering, kept up to date with delivery progress. Very happy all round.”

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Posted 1 year ago

Thank you for the review. Pleased to hear everything went well. Enjoy and we look forward to hearing from you again.

Posted 1 year ago

“A fresh delivery on the dot this morning. Dalby Firewood are an excellent company. I am a very happy customer. Thank you Dalby Firewood.”

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Posted 1 year ago

“Very satisfied with the logs ( oak and birch)which measured about 12% on our moisturre meter. The only point of improvement would be to offer a stacking service and removal of the delivery pallet? I appreciate there would be an extra charge for this and perhaps there could be an incentivisation for collection of old pallets? Overall though very happy with the quality of logs. The customer service team are very professional and helpful based on previous dealings with them. Thank you”

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Posted 1 year ago

Hi Richard, Thank you for your review and glad you are happy with the logs and service. Unfortunately a stacking service would not be possible as we use a third party delivery company hence why we are also unable to collect the pallets. Please note that these pallets are untreated and kiln dried so they can be chopped up and used for kindling. Hope that helps and we look forward to hearing from you again.

Posted 1 year ago

“Thankyou very much for our logs we as very satisfied and wene you get some more in please let me know and I will order some more Gloria”

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Posted 1 year ago

Hi Gloria, Thank you for your kind review. We are glad to hear you are satisfied with your first delivery from us. Please feel free to give me a call when you ready for another and even if we do not have the same product in stock, i will be happy to direct you towards another product which will suit your needs. Many thanks, Olivia

Posted 1 year ago

“Typically first class product (Birch/Oak mixture). Delivered promptly, on time & with a smile.”

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Posted 1 year ago

“Dalby Firewood Kiln Dried Ash has proved to be the best wood for my needs. However, this year my wallet has been severely tested (Price in 2021 £190 price in 2023 £400). I have seriously considered several other options. Buying bags of Kiln Dried Birch, at £24.95 a pop, which burned fiercely well. My wife's choice was to pay as we go, mine was for a 2m cubed crate. Testing two bags of Birch versus the equivalent cubic area of Dalby Ash ended up with the Birch burning for a total of 50hrs versus the Ash burning for 62hrs. Dalby performed much better, around 17%, and convinced my wife that buying Dalby Ash was the right choice. As a bonus, the pallet will provide around about £25 - £50 kindling depending upon your source. If you can be bothered taking out the nails and cutting in up of course. A variety of wood types are available and the crate is a work of art and holds around standard size 490 chunks. Dalby Firewood, my Number One Choice Never been disappointed”

Dalby Firewood 5 star review on 7th February 2023

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Posted 1 year ago

Thank you for this lovely review, Stuart. We are very pleased to hear you are happy with your choice! Amazed at the fact you counted all these logs but remember it is quality over quantity and that is what you will receive from us at DF! Many thanks.

Posted 1 year ago

“Excellent product excellent service”

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Posted 1 year ago

“I bought a crate ahead of requirements and then ended in hospital from Xmas to December. Great service from Dalby and their delivery team- when I wasn’t there to see it delivered.”

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Posted 1 year ago

“I am very pleased with the quality and delivery of the crate of ash logs. The driver could not bring his vehicle as far as our property because of its size, but he was extremely helpful and managed to wheel the crate as far as our gate. Very satisfied customer.”

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Posted 1 year ago

“Haven’t burnt any yet but it looks ok. Delivery was as usual on time and placed where w wanted for easy movement into our storeage facility.”

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Posted 1 year ago

“Excellent service and great products. Delivery received as advised and no hassle at all.Will continue to buy from this 5 star business. Paul and Phyl Haxby York”

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Posted 1 year ago

“Good as usual was on the drive before I received the email to say it was being delivered!”

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Posted 1 year ago

“Excellent product and delivery”

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Posted 1 year ago

“This was the first time we have bought firewood. Dalby was recommended to us by our installer great website delivery was on time driver put the pallet where we asked (wasn't easy cos of skip on the drive) thanks, great service”

Dalby Firewood 5 star review on 1st February 2023

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Posted 1 year ago

“Efficient ordering and delivery information. Helpful delivery driver. Good dry hardwood logs, burning well, providing plenty of heat.”

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Posted 1 year ago

“Ordered 3 bags of hardwood logs and were delivered next day onto my driveway. Brilliant service the logs were large cut and burn better than any I have had including kiln dried. I have no hesitation recommending dalby Firewood and will be getting my logs from them on the future”

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Posted 1 year ago

“So glad we chose Dalby Firewood. Easy to choose and pay for logs on the website. Super impressive delivery -got a text with a half hour slot and the wood arrived on time.”

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Posted 1 year ago

Dalby Firewood is rated 4.9 based on 6,159 reviews