Dalby Firewood Reviews

4.9 Rating 6,606 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,606 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 27th October 2026

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received our order excellent logs would highly recommend will be coming back to buy more Thankyou”

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Posted 2 years ago

“Interestingly good”

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Posted 2 years ago

“5 ⭐️ Promptly delivered and exactly as described. The logs burn brilliantly and last probably 3 times longer than our usual logs. I think the cheaper logs we had been getting elsewhere are actually a false economy. Good work Dalby Forest!”

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Posted 2 years ago

“Excellent delivery. Not used the wood yet.”

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Posted 2 years ago

“Excellent sized logs. Delivered on time by a driver that was very pleasant, smartly dressed and helpful. An asset to the Company that should be encouraged Thank you”

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Posted 2 years ago

“Web site well laid out and functional. Easy to navigate . Purchase process was clear and straightforward . Kept well informed of order progress . Delivery was on time and well handled .”

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Posted 2 years ago

“Haven't started burning yet, but delivery was good. Expecting the wood to be good as they were recommended by our Chimney Sweep.”

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Posted 2 years ago

“We've been customers for over five years and we're very pleased with the product. But their delivery times leave something to be desired. The delivery gentlemen are lovely - they just need more of them, especially around the holidays.”

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Posted 2 years ago

Please can you elaborate on the dissatisfaction with the delivery times? All of your deliveries have been made on time as are 99% of our deliveries. We see that you ordered over the Xmas period when we are closed, even though we sent multiple emails reminding customers of opening hours. We have plenty of staff and all deliveries over Xmas were dispatched on time so to give us a negative review because you chose to order when we were closed is a bit harsh.

Posted 2 years ago

“Good quality logs were delivered conveniently as promised. Thanks.”

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Posted 2 years ago

“The delivery service was great as always. However the content of my Kiln Dried Ash & Birch Bulk Bag was 99% ash which i did not expect and was disappointing. I was expecting to be a bit more balanced between ash & birch.”

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Posted 2 years ago

“Great service!”

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Posted 2 years ago

“Very good and good delivery”

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Posted 2 years ago

“Excellent service, quality of products and friendly prompt delivery. What more could you want?”

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Posted 2 years ago

“Lovely dry logs. Really like to be able to choose the type of wood. Always accommodating of the timing of delivery. Office and delivery team really helpful.”

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Posted 2 years ago

“Delivered on time and the driver was helpful. Have not used any of the logs yet but they are well packaged and weather proof.”

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Posted 2 years ago

“Great service with a great product! Really helpful team from initial enquiry to delivery. Thoroughly recommend👍🏻”

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Posted 2 years ago

“Really good company, easy website to order, quick delivery, great quality I love using this company”

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Posted 2 years ago

“Quality logs and first class customer care/service”

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Posted 2 years ago

“Delivered exactly like said, time and place. Thanks.”

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Posted 2 years ago

“Fabulous logs just what we need, prompt service especially over December. The delivery guy followed the instructions my daughter saw him and he was very polite.”

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Posted 2 years ago

Dalby Firewood is rated 4.9 based on 6,606 reviews