Dalby Firewood Reviews

4.9 Rating 6,159 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,159 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

Dalby Firewood 5 star review on 2nd February 2024

Bob Read

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only delivered yesterday so not used yet. Delivery good and driver very helpful.”

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Posted 1 year ago

Thank you for the review Mark. Glad the delivery went well and i hope the wood does burn well for you and maybe next time we can get them 5*! Enjoy and we hope to hear from you again.

Posted 1 year ago

“Ordering was very easy with good communications. Delivery guy was brilliant and left wood exactly where asked. Got the gold kiln dried ash bulk bag. Burns well. No smoke. Glass stays clean. Lasts longtime. Really pleased. Will use again”

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Posted 1 year ago

Thank you for the review Gary. Pleased to hear everything was smooth for you. Really glad the Ash is burning well for you and we look forward to hearing from you again.

Posted 1 year ago

“Thee times I have ordered from dalby firewood and each time it has been perfect,excellent logs drivers so polite and so accommodating placed exactly where I wanted, a pleasure doing business with them will definitely be ordering again.”

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Posted 1 year ago

Thank you for the lovely review Christopher, much appreciated. Pleased that we keep on satisfying and everything always runs smoothly. Hope the Birch is burning well for you and we look forward to hearing from you again.

Posted 1 year ago

“Wood is fine and burns well. Driver is excellent getting the bag right where I asked with very limited space.”

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Posted 1 year ago

Thank you for the review Andrew. Pleased to hear the wood is burning well for you and that the driver could drop as instructed. They will always try there best whether or not it be a task! Enjoy and we hope to hear from you again soon.

Posted 1 year ago

“Brilliant service and value for money Logs great and perfect for our log burner Will be buying again when logs run out”

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Posted 1 year ago

Thank you for the review. Pleased that you are happy with the service and product. Hope they are burning well for you and we look forward to hearing from you again soon.

Posted 1 year ago

“Excellent service, many thanks !”

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Posted 1 year ago

Our pleasure Andrew. Thanks for ordering and hope the wood is burning well for you!

Posted 1 year ago

“Wood burns from the start with very little kindling and makes little ash. Glass is nice and clean. I don’t have a moisture meter but would say judging by the evidence it’s well dried.”

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Posted 1 year ago

Thank you for the review. Pleased that the wood is burning well for you and hopefully next time we can push it to 5*!

Posted 1 year ago

“Just had my last order of winter wood from these guys, as spring is nearly here so not needing as much wood. I can’t say enough about this company to be honest we’ve had many bulk buys from them whether it be ash or birch or mix bag and every time the bags have been amazing, super dry wood, cut nicely and covered well in huge bag. Burns fantastic. Kindling and firelighters are fab too. Great communication when ordered email and texts when being delivered, drivers always go above and beyond when delivering, always very pleasant. Quality company. Thanks again for another great order.”

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Posted 1 year ago

Thank you for the review Jeanette and thank you for your loyal customer, it is much appreciated. We are very pleased to hear that our services meet your standards and our products suit your needs. Enjoy and we look forward to hearing from you when you are ready for more!

Posted 1 year ago

“Wood delivered on time”

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Posted 1 year ago

“Most efficient on orders and deliveries —much appreciated. Pamela Knighton”

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Posted 1 year ago

“Some of the wood is too large. I was warned about this but it is expensive and I had hoped I wouldn't need to get the axe out on so many pieces”

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Posted 1 year ago

“Reliable delivery service and wonderful product.”

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Posted 1 year ago

“I would recommend Dalby because I found them to be very helpful when ordering and will always let you know when they have stocks in”

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Posted 1 year ago

“A bit disappointed for the first time in many orders.We ordered Standard/thin but almost all the logs in the bag were VERY large. They will all need chopping up smaller. The bag of oak and birch was much better.”

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Posted 1 year ago

Hi, I apologise you are not satisfied with your most recent order however we haven't heard anything from you? Please contact us with any issues so we can deal with it immediately.

Posted 1 year ago

“Great service all round from ordering to delivery will definitely use them again”

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Posted 1 year ago

“Excellent and very prompt service. Thank you very much”

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Posted 1 year ago

“Great service as usual. Cheers!”

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Posted 1 year ago

“The product is excellent and the customer service is also very good. Fast delivery, but the courier refused to wheel the crate to the door at the end of the drive. This was despite easy access through a concrete ramp that we built just for deliveries of heavy products. We had to pay some cash and in the end he agreed to do the work, which required a bit of effort (pushing the heavy cart)”

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Posted 1 year ago

Francesca, I am pleased to hear your are happy with the product. On the other hand i am astonished at the fact you had to pay this driver. We will not accept this under any circumstances. Please note this is a 3rd party delivery company so this is not our own staff. I will deal with this immediately and contact you privately regarding the matter.

Posted 1 year ago

“Good service, but very expensive”

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Posted 1 year ago

“Always a good service, fast delivery and was able to put it in the location I required!”

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Posted 1 year ago

Dalby Firewood is rated 4.9 based on 6,159 reviews