Dalby Firewood Reviews

4.9 Rating 6,514 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,514 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually excellent but in this load there is a lot of wet and heavy wood.”

Helpful Report

Posted 9 years ago

Sorry to here that there was some wet wood. We can not deal with issues like this unless you notify us. If you had called us we could have checked the issue and rectified the problem, had we found one. Please let us know in the future if anything is not 100% correct with the product or service.

Posted 9 years ago

“great they even delivered when the weather was bad(snow) so the roads can`t have been very good to travel on”

Helpful Report

Posted 9 years ago

Thank you for leaving a positive review Mr Drury, we're really pleased you were happy with the delivery service you received

Posted 9 years ago

“Very good website and ordering procedure. Great that you can choose date and time for delivery. When the delivery came the driver was really polite and nice and nothing was too much trouble when it came to positioning the pallet. Wood (Birch but we normally have Ash) is always uniform size, clean and great quality. The packing of pallets and bulk bags is fantastic and easy to manage. Will definitely use Dalby again.”

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Posted 9 years ago

Thank you very much Mrs Breadmore for taking the time to eave such a great review. We're so pleased that you're happy with the products and delivery service you've received. We look forward to hearing from you again

Posted 9 years ago

“Good quality wood, helpful delivery, nice beanie!”

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Posted 9 years ago

Thank you for leaving a positive review. We're really pleased that you're happy with the products and delivery service!

Posted 9 years ago

“Quick reliable service delivering quality wood. No complaints.”

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Posted 9 years ago

Thank you very much for leaving a positive review. We look forward to hearing from you again

Posted 9 years ago

“This last order is our fourth order from Dalby Firewood. The web site is clear and easy to use. The prices are competitive. The deliveries are always as described, always on time and always delivered by a helpful person who is happy to place the palette in our garage. The wood always lights easily and burns cleanly. In short, I cannot think of a way that this level of service can be improved so I will doubtless be ordering from Dalby Firewood again.”

Helpful Report

Posted 9 years ago

Thank you very much for taking the time to leave us a great review Mr Jones, we always appreciate the feedback. We're so pleased to hear how happy you are with the product and that you're such a loyal customer! We look forward to hearing from you again soon

Posted 9 years ago

“Fantastic quality wood and great service. Their basic hardwood logs burn the best of any we have tried on our multi fuel stove and I would definitely recommend them. The only slight negative we've ever had is from ordering the wood on a pallet rather than in bags, as Dalby Firewood seem to use a third party courier for this service. This resulted in problems getting it delivered that we wouldn't fancy going through again. We now stick to having the bulk bags every time which are delivered directly from Dalby and the service is excellent.”

Helpful Report

Posted 9 years ago

Thank you for leaving us a review! We're glad to hear you're happy with the products and services you've received from us. Sorry to hear you had problems with the delivery service when ordering pallets but we're pleased to hear you're happy with the Bulk-Bag delivery! We look forward to hearing from you for your next delivery of Seasoned Hardwood from us soon

Posted 9 years ago

“Efficient/Friendly/Good product - will use again without hesitation”

Helpful Report

Posted 9 years ago

Thank you very much for taking the time to leave some feedback Mr Hall, We look forward to hearing from you in the future!

Posted 9 years ago

“Good quality firewood, delivered on time.”

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Posted 9 years ago

Thank you very much for leaving a positive review

Posted 9 years ago

“Excellent service and excellent wood. Would definitely use you again.”

Helpful Report

Posted 9 years ago

Thank you very much for leaving a review Mrs Kershaw, we're so happy to hear you're pleased with the product. We look forward to hearing from you again

Posted 9 years ago

“Pallet of very good quality logs delivered as requested. Very good range/mix of log sizes, very dry , burn slowly producing very good heat. Great value, great service.”

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Posted 9 years ago

Thank you for leaving a review Mr Gurney, the feedback is always appreciated. We're very happy to her you're pleased with the logs & service you received. We look forward to hearing from you again

Posted 9 years ago

“Do exactly what they "say on the tin". Thoroughly recommend for your firewood.”

Helpful Report

Posted 9 years ago

Many thanks for taking the time to leave a review. We're really pleased to hear that you'd recommend us & you're happy with the product!

Posted 9 years ago

“Order delivered the day after I placed it and I had a call to tell me the time it was coming. It arrived exactly as specified and the delivery man was cheerful and helpful. Thank you.”

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Posted 9 years ago

Thank you for leaving such a lovely review Mrs Sudbury we're so pleased to hear you're happy with the product, delivery & service you received. We look forward to hearing from you again soon

Posted 9 years ago

“Wonderful good logs Wonderful service will Definately use them again”

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Posted 9 years ago

Many thanks for leaving us a positive review Maureen, we're so pleased to know you're happy with the service & firewood. We look forward to speaking to you in the future

Posted 9 years ago

“Always reliable and always good quality logs.”

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Posted 9 years ago

Many thanks for taking the time to leave us a positive review! Happy to hear that you're pleased with the products and service you've received

Posted 9 years ago

“Dalby Firewood makes me happy because they are the driest logs ever and burn lovely! Great service! Excellent firewood! I can't recommend them enough :)”

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Posted 9 years ago

“Provided what I ordered on time and a good price”

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Posted 9 years ago

Thank you for taking the time to leave us a review Mr Harper; Were really pleased that you're happy with the product & delivery. We look forward to hearing from you again in the future

Posted 9 years ago

“Always a good delivery time”

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Posted 9 years ago

Thank you for taking the time to leave us a great review! We look forward to hearing from you soon

Posted 9 years ago

“Prompt delivery. good quality wood at a good price.”

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Posted 9 years ago

Thank you very much for taking the time to leave us a review! We're so pleased you're happy with the product & we look forward to hearing from you again

Posted 9 years ago

“Wood was of excellent quality and well packed. Delivery let the service down; the crate that it was on was too big and they had to leave it on the road, leading me to have to carry them in myself which took a long time. Driver apparently was unhelpful according to my wife. Would use again because of the wood quality but would still look at better value wood as it's quite expensive”

Helpful Report

Posted 9 years ago

Thank you very much for taking the time to leave a review, the feedback is always appreciated. We're pleased to hear you're happy with the product you've received. Sorry to hear you were unhappy with the delivery service, all the dimensions are available on the product details on the website. We look forward to hearing from you in the future.

Posted 9 years ago

Dalby Firewood is rated 4.9 based on 6,514 reviews