Dalby Firewood Reviews

4.9 Rating 6,504 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,504 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivery always easy to arrange and on time. the wood always burns perfectly”

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Posted 9 years ago

Thank you very much for your positive review. We're really pleased your happy with the delivery and firewood you've received!

Posted 9 years ago

“Good wood and good service you can't beat it”

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Posted 9 years ago

Thank you very much for your positive review!

Posted 9 years ago

“Our second delivery since having the stove installed earlier this year. Excellent service and good quality seasoned logs - burns well. Be back in touch in 2017.”

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Posted 9 years ago

Thank you very much for your great review, we're really pleased you've chosen to order repeatedly from us and been pleased with our products! We look forward to receiving your order in 2017

Posted 9 years ago

“We wouldn't want to go anywhere else for our logs. The staff are so friendly and helpful.”

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Posted 9 years ago

Thank you very much for your great review Mrs Brown! We're so pleased your happy with the products and our customer service! We look forward to receiving your order in the future, have a very merry Christmas & New Year

Posted 9 years ago

“Excellent service. Delivered on a pallet which made it easy to put straight into storage. Logs are slow burning and very warm indeed. No hesitation in recommending.”

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Posted 9 years ago

Thanks very much for your positive review Lynn! We're really happy that your pleased with the delivery & product you've received. As a small business we're always over the moon that customers would recommend us, We look forward to hearing from you in 2017

Posted 9 years ago

“Good quality wood beautifully packed.”

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Posted 9 years ago

Thank you very much for your positive review David, it is very much appreciated

Posted 9 years ago

“Always on time and delivered with a smile!”

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Posted 9 years ago

Thank you very much for your feedback, we're really pleased you've had great delivery service from us!

Posted 9 years ago

“The order arrived right on time. The guy who brought it was very pleasant and helpful, with a big smile on his face. The wood is burning really well, keeping us nice and warm. We are very impressed with the firelighters too.”

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Posted 9 years ago

Thank you very much for your excellent feedback, we're really pleased you've had great delivery service from us and are keeping warm with our products!

Posted 9 years ago

“A very efficient company with a splendid product, delivered dead on time with a courteous delivery service, and value for money. Will definitely use you again. Thanks and good luck. Colin Pyrah OBE. Beckhole Whitby”

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Posted 9 years ago

Thank you very much Colin for your excellent feedback, we're really pleased you've had great delivery service from us and are happy with our products. We look forward to receiving your order in the future, have a very merry Christmas & New Year!

Posted 9 years ago

“Very good service and logs are always a good size for our wood burner.”

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Posted 9 years ago

Thank you for your positive feedback, it is very much appreciated!

Posted 9 years ago

“Great service thanks”

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Posted 9 years ago

Thank you for your positive feedback.

Posted 9 years ago

“Ordering was dealt with in a friendly and efficient way, delivery was prompt and the driver very helpful in getting the logs to the right place.”

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Posted 9 years ago

We're really pleased to hear you've had a positive delivery experience from ourselves & you're pleased with the products. Thank you very much for taking the time to leave a great review

Posted 9 years ago

“Excellent service and communication good quality logs delivered when said and left where told many thanks”

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Posted 9 years ago

Thank you so much for taking the time to leave a positive review, we're so pleased you're happy with the delivery and products you received from us.

Posted 9 years ago

“Great services from the ordering to delivery. Very impressed with the young man who made the delivery. He managed to safely place the logs behind our caravan and right next to the gate. It made stacking them so easy. The young lady who took the order was very professional and gave me good advice about which logs to order. We will definitely order from you again. Thank you.”

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Posted 9 years ago

Thank you very much for the wonderful review Susan. We're so happy that you're happy with your product, you had a pleasant experience with our customer service & great delivery. We look forward to receiving your order in the New Year!

Posted 9 years ago

“The best quality wood you can buy. The delivery came 35 minutes after I ordered. AMAZING !!!!”

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Posted 9 years ago

We're so pleased you're happy with the product and delivery Mr Hall! We look forward to receiving your delivery in the future

Posted 9 years ago

“Logs they burn the end Do what logs do”

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Posted 9 years ago

Thank you for your positive review Mr Kendall, we're happy you're pleased with the product.

Posted 9 years ago

“Good range of thicknesses and fair mix of beech and oak in the pallet. All wood kiln dried to perfection easy lighting and slow burning. Delivery to us was the only slight hiccup. I advised Dalby that access was limited and precisely how limited, that information however was not clearly forwarded to the transport company. If I had not insisted that i would not bear additional delivery costs that would have been the case. The transport company and in particular the driver saved the day with a long pull on a pallet truck and was still the perfect gent afterwards. That said the service was good, the product top class and yes I will be back in the future as stocks run low. Would I recommend? Definitely without a second thought and by the way the natural firelighters are a must!”

Helpful Report

Posted 9 years ago

Thank you very much for your review Mr Hall. We're very sorry you experienced a Hiccup with the delivery, all delivery information is passed on from us to the delivery company however problems have occurred from time to time, again please accept our full apologies about this. We're really pleased this problem was able to be ironed out and you received your product on the correct day of delivery. Thank you very much for taking the time to leave a positive review for us, we're always very grateful for feedback and happy that your satisfied with the products you've received.

Posted 9 years ago

“Very efficient service both placing the order on the phone and the delivery driver”

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Posted 9 years ago

Thank you very much for your positive review!

Posted 9 years ago

“Good quality logs which burn well. Easy to set up log store. All delivered on time.”

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Posted 9 years ago

Thank you very much for taking the time to leave a positive review Mr Whitaker. We look forward to hearing from you

Posted 9 years ago

“Prompt delivery according to instructions. Superb quality dry wood.”

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Posted 9 years ago

Thank you for taking the time to leave a positive review Mr Boardman, we're really pleased you were happy with the product & delivery.

Posted 9 years ago

Dalby Firewood is rated 4.9 based on 6,504 reviews