Dalby Firewood Reviews

4.9 Rating 6,504 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,504 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ten out of ten. Ordering was easy - friendly and informative bloke on the phone. Delivery prompt, young man who delivered very hardworking, helpful and pleasant. Ordered Dalby Gold. Much better than the brickettes I used to use. I stacked some logs near the wood burner, was hoping to get a nice woody smell wafting about the room, but no, maybe cos they're so dry?”

Helpful Report

Posted 9 years ago

Thank you so much for taking the time to leave such a great review, the feedback is always appreciated! We're glad to hear you're happy with the products and the delivery service you received.

Posted 9 years ago

“Excellent product coupled with excellent service”

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Posted 9 years ago

“Fantastic firewood....Lights very easily, burns well and lasts a good while....Easy to order and delivered when it said it would be. What more could you want. Will be ordering again soon...Thanks”

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Posted 9 years ago

Thank you Neil, your positive feedback is very valuable for us. We are very happy to hear that you love our products and we'll hear from you soon!

Posted 9 years ago

“the ash kiln dried logs are very good for our log burner, the delivery was first class and the driver was most courteous and helpful.”

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Posted 9 years ago

Thank you for your feedback Danny, Glad to hear everything was spot on!

Posted 9 years ago

“Excellent service prompt delivery brilliant product”

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Posted 9 years ago

Thank you Jim, your positive feedback is very valuable for us.

Posted 9 years ago

“good service, good delivery, good logs, friendly people.”

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Posted 9 years ago

Thank you Patrick, your positive feedback is very valuable for us. We're glad to hear you had a great customer service experience

Posted 9 years ago

“Delivery prompt. Excellent quality logs. Cannot fault them at all”

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Posted 9 years ago

Thank you for your feedback, delighted that you're happy with the product & delivery.

Posted 9 years ago

“Have ordered from Dalby twice so far and will be ordering again. The customer service was excellent when organising delivery. Delivery was quick and the logs have been fab.”

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Posted 9 years ago

Thank you very much Joanna, your wonderful feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is spot on, We look forward to hearing from you!

Posted 9 years ago

“Excellent, from ordering / communication about order / to delivery of first class hot burning dry wood,”

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Posted 9 years ago

Thank you very much for your review Ken, glad you had a great experience with us. We Look forward to receiving your orders in the future!

Posted 9 years ago

“Prompt delivery of a first class product! Excellent firewood - can't be faulted.”

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Posted 9 years ago

Many thanks Linda. We're so pleased you're delivery was excellent and you're happy with the products.

Posted 9 years ago

“Very prompt, reliable service. Excellent quality wood. Highly recommended.”

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Posted 9 years ago

Thank you very much, for your positive feedback!

Posted 9 years ago

“Cannot fault Dalbys customer service at all. Delivery was made when specified. However this is our third order from Dalby and we are sorry to say that the wood has not burnt as well or has produced as much heat as the previous two orders.”

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Posted 9 years ago

Thank you very much for your review Wendy. We're sorry to have not received a perfect review from you this time, as you changed product from the Kiln-Dried Ash to the Seasoned Hardwood the products will burn a little differently. We hope to hear from you again soon

Posted 9 years ago

“Great service - did exactly what they said and the firewood is excellent. I shall be ordering again early in 2017.”

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Posted 9 years ago

Thank you very much for your great review, we're glad you like the products and look forward to hearing from you in the New Year!

Posted 9 years ago

“Outstanding service 5 stars *****”

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Posted 9 years ago

Thank you so much Pat, your feedback means a lot to us! We look forward to receiving your order in the future

Posted 9 years ago

“I had a delivery and was pleased with the wood, clean, dry, good smell and the right size. On passing by your firm, a couple of weeks ago for more, brilliant, firelighters and kindling I was very impressed with your incredibly clean, neat and well organized yard. Pauline Jones”

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Posted 9 years ago

Thank you very much for your feedback Pauline! We're so pleased you're happy with the products and our services. We look forward to receiving your order in the future!

Posted 9 years ago

“First class and knowledgeable staff. First class product delivered on time with minimum fuss”

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Posted 9 years ago

Thank you very much for your review Mr Barker. We're really pleased your delivery went smoothly & you're happy with the product!

Posted 9 years ago

“The ordering process is simple and straightforward and the firewood was delivered when they said it would,also it burns very well!”

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Posted 9 years ago

Thank you very much for your feedback Alex. We try our very best to make sure delivery is a easy and efficient as possible! We look forward to receiving your order in the future.

Posted 9 years ago

“Excellent friendly service.”

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Posted 9 years ago

Thank you very much for your positive feedback!

Posted 9 years ago

“Excellent product coupled with excellent service”

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Posted 9 years ago

Thank you very much for your positive feedback!

Posted 9 years ago

“Ordered on Sunday - delivered on Monday. Excellent service and can't be faulted”

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Posted 9 years ago

Thank you very much for your positive feedback. We're really pleased your happy with the service and products!

Posted 9 years ago

Dalby Firewood is rated 4.9 based on 6,504 reviews