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Dalby Firewood Reviews

4.9 Rating 6,607 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
4,796
 Metrics Info
4.9
Based on 6,607 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Simon Hiscock
Verified Buyer
“Quality of wood is always excellent but it got delivered to the wrong address, so I’m still waiting for it”
Helpful Report
Posted 2 years ago
Kelly Rickard
Verified Buyer
“Excellent”
Helpful Report
Posted 2 years ago
Mark Dunk
Verified Buyer
“Great delivery , logs lovely and dry and burn great”
Helpful Report
Posted 2 years ago
Gail Hammonds
Verified Buyer
“Awesome service and quality of wood. Would not use any other company.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Ordering easy and communication good. There was an issue with the delivery as the pallet (and the pallet truck) fell off the tail lift. This inevitably broke the pallet and the contents spread all over the drive. The driver and I shifted the wood to the storage location, which was up the flat access drive, but this took a considerable amount of time. It would be worth speaking to your shippers about this as it appeared to me that the tail lift was possibly tot robust enough for the load.”
Helpful Report
Posted 2 years ago
Thank you for the review and i do apologise for the inconveniences caused, we were not made aware that this happened. I will be making contact with them to see what caused this as tail lifts are used with majority of our deliveries. Despite the slight mishap, i am pleased to hear your ordering process was smooth and we hope the logs are up to standard. We hope to hear from you again.
Posted 2 years ago
Sid Taylor
Verified Buyer
“Delivery was dead on time. Made by a gentleman who was very efficient, dropping the bag exactly where I needed it in the middle of my garage. Some other companies drop outside, which is difficult when raining as the wood has to be moved onto shelving. He was also very pleasant and careful. We know from experience that Dalby wood burns well, so are very happy all round. Highly recommended.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Once again I am very impressed with the quality of the logs and also the level of service. I particularly asked for a morning delivery when placing the order and the logs arrived at 9.30 am.”
Helpful Report
Posted 2 years ago
Alison Donnelly
Verified Buyer
“Great wood for our log burner, burns well. We have been using Dalby wood for approximately 4years. The staff and delivery drivers are great and very helpful. Would definitely recommend.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great service from ordering to delivery”
Helpful Report
Posted 2 years ago
Francis Plater
Verified Buyer
“Excellent service - arrived as promised. Firewood performance exactly as specified on the website. Very happy with the purchase, thanks. Will re-order with Dalby when this load runs out.”
Helpful Report
Posted 2 years ago
Paul Stamper
Verified Buyer
“Packed really well generous amount of good quality wood per bag (3 wheelie bins full).Impressed by courier service arrived at a reasonable time as I didn’t pick a time slot. Will definitely order from Dalby firewood again”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“As always, first-rate service and great quality firewood for our burner.”
Helpful Report
Posted 2 years ago
Richard Summers
Verified Buyer
“Outstanding service and excellent firewood. I highly recommend Dalby Firewood!”
Helpful Report
Posted 2 years ago
Chris Gaines
Verified Buyer
“Great product, wood is first class and the service matches the quality of the wood.”
Helpful Report
Posted 3 years ago
Peter Caffry
Verified Buyer
“Great service, delivered on time and into shed. Logs burn great so all ready for next storm!”
Helpful Report
Posted 3 years ago
Gillian Thomas
Verified Buyer
“Very happy with my crate of ash logs. I have used this company on several occasions and have always been pleased with the prompt delivery and helpful conversations with the staff.”
Helpful Report
Posted 3 years ago
John Parr
Verified Buyer
“Logs cheerfully delivered despite the poor weather.”
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Posted 3 years ago
Lynne Boocock
Verified Buyer
“Very smooth transaction. Delivery excellent. Quality of wood excellent. Very happy.”
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Posted 3 years ago
Anonymous
Verified Buyer
“All good. Delivered on time as requested.”
Helpful Report
Posted 3 years ago
Cheryl Sutherland
Verified Buyer
“Always up to our expectations good quality logs”
Helpful Report
Posted 3 years ago
Dalby Firewood is rated 4.9 based on 6,607 reviews
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